Guest Services Representative

4 weeks ago


Charleston, West Virginia, United States Extended Stay Full time


As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations as needed. You will also be responsible for processing reservations, registration, and departures in accordance with company guidelines. Additionally, you will collect relevant guest information for potential sales leads and provide support to your team members as needed.

Key Responsibilities:

- Assist guests at all times and respond to their requests with diligence
- Provide reasonable accommodations to guests as needed
- Process reservations, registration, and departures in accordance with company guidelines
- Collect relevant guest information for potential sales leads

Requirements:

- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Ability to work effectively in a team

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.



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