Administrative Support Assistant

Duties WHAT IS THE APPEALS DIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Office of Appeals Shared Administrative Support 42 Vacancies- Will be filled in any Appeals location listed within this announcement. The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Analyzes proposed and existing Office procedures and directives for conformance to existing policy and procedures, for clarity, to avoid duplication or conflict with other issuances, and to recommend appropriate corrective action. Assures an understanding of the Area Directors' view on various problems and work situations not requiring a comprehensive technical knowledge of Appeals issues. Reviews and identifies trends that affect administrative operations for the Organization and recommends new or changed procedures to resolve potential or existing problems. Supports operational reviews and special projects carried out by the Directors. Gathers requested information and statistics; researches a variety of issues; summarizes and assembles data and provides necessary supporting documentation for correspondence and/or reports for the Area Directors' use. Develops, installs and maintains systems for control of the location, arrangement, access to, and use of files (electronics and paper); for maintenance, transfer, and disposition of records; for development of reference indices; and for provision of similar or related services. Maintains confidential files required by the Area Directors and other administrative and general files in the office. Prepares and reviews a number of highly confidential and sensitive documents. Prepares and maintains recurring and ad hoc reports using prescribed formats and sources of information applicable to the program. Requirements Conditions of Employment: Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check). Qualifications You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes providing office administrative support, such as gathering and analyzing information to present to management, preparing correspondence, maintaining a calendar and writing meeting agenda/meeting notes for support services. Experience giving presentations at group meetings on new clerical/technical office procedures. Experience in problem solving by analyzing facts and recommending solutions to management. Experience in communicating effectively both orally and in writing. AND Typing Proficiency: Candidates must meet the typing proficiency and office automation skills, as well as the experience required for this position. Applicants must be a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Education For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information Subject to a 1-year probationary period (unless already completed). Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled. This is a Non-Bargaining unit position. Tour of Duty: Monday-Friday, 8:00am-4:30pm Alternative work schedule, staggered work hours or telework may be available. Relocation expenses - No Obtain and use a Government-issued charge card for business-related travel. Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. Required Documents The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English. Online Application - Questionnaire Education - See Education Section above Registration/License (if applicable) - active, current registration/license High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education. Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position. How to Apply The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 09/30/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). To begin the application process, click the "Apply Online" button. You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 09/30/2024. Agency Contact Information IRS Cincinnati External Appeals - Shared Team Administrative Support 1111 Constitution Ave NW Washington, DC 20224 US Next Steps Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures. We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. #J-18808-Ljbffr