Commercial Sales Manager
1 month ago
The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The CSM exceeds customer’s expectations by delivering WOW Customer Service to all AZ Commercial accounts by Living the Pledge every day.
Responsibilities
Achieve growth and hit sales targets by successfully maintaining and developing commercial sales. Develop new accounts through face-to-face and telephone contact with potential customers.
Act as the primary contact for commercial customers; actively maintain open lines of communication between AutoZone and commercial customers.
Ensure efficient delivery of products by planning delivery routes and managing drivers. Ensure appropriate delivery documentation is generated for each delivery.
Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; conduct research to guarantee the customer is offered the 'right part for the right price.'
Maintain records and billing for commercial accounts; process returns and reconcile accounts.
Visit commercial accounts and ensure accounts are serviced and deliveries are made as promised. Contribute to the AutoZone 'one-team' environment by assisting customers and AutoZoners with various aspects of the business.
Build and maintain strong relationships with the management team. Assist with training and developing drivers, commercial specialists, and other AutoZoners as directed by the SM or DM.
Maintain a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment).
Follow proper accident and claim procedures. Comply with safe driving rules and procedures and ensure all Commercial Zoners have approved driver status.
Properly maintain vehicle(s) and take the necessary steps to report vehicle maintenance issues.
Requirements
High School Diploma or equivalent.
Basic knowledge of automotive parts is required.
Effective leader with excellent communication skills, strong decision-making abilities, and excellent selling skills.
Ability to lift, load, and deliver merchandise.
Ability to work a flexible schedule to meet the business needs, including holidays, evenings, and weekend shifts.
Benefits at AutoZone
AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental, and financial wellbeing.
Some of these benefits include:
Competitive pay and paid time off.
Unrivaled company culture.
Medical, dental, vision, life, and short- and long-term disability insurance options.
Health Savings and Flexible Spending Accounts with wellness rewards.
Exclusive Discounts and Perks, including AutoZone in-store discount.
401(k) with Company match and Stock Purchase Plan.
AutoZoners Living Well Program for mental and physical health.
Opportunities for career growth and tuition reimbursement.
Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at
careers.autozone.com .
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit
careers.autozone.com/candidateresources .
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
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