$19/hr Hybrid Customer Care Representative

3 weeks ago


Glendale, United States Paramount Staffing Full time

Job DescriptionJob Description **New job alert**Join our dynamic team as a Hybrid Customer Care Representative, where your exceptional communication skills and passion for customer satisfaction will thrive in both remote and in-office environments. We are currently hiring in Waddell, Arizona for a reputable bathroom remodel company Please see below for details:Job Title: Customer Care Representative (Hybrid)Start Date: As soon as possibleLocation: Waddell, Arizona 85355Pay rate: $19/hour (Paid Weekly)Schedule Hours: 8:00 AM to 5:00 PM MST (Mountain Standard Time)Job Description: The Customer Care Representative is responsible for maintaining customer interaction and job review with Designers. They drive installation revenue via job review, customer interaction, and installation schedulingResponsibilities :Reviewing sold jobs to ensure proper product is included in workbook and contract.Providing feedback to designer on any missing or incorrect initial measurements and pricing issuesOnboarding and welcome call with all new clients to review products ordered and assign an installation date.Plan and communicate with Office Manager to ensure the total Delivered and Paid objectives are accomplished in a timely and cost-effective manner.Plan and schedule installations, and review quality standards and customer satisfaction/reviews occur in a timely fashion.Maintains high standards of detail to ensure that products and job costing is accurate to reflect proper commissions.Requirements :1 to 2 years of customer service or office operations experience and responsibility.Able to effectively relate and communicate with all levels of employees and clients.Must be dependable - must demonstrate thorough follow-up and responsiveness.High level of proficiency in Microsoft Office (Word, Excel and PowerPoint)Must be able to manage multiple tasks and priorities and easily adapt to changing situations.#CORP #ZR#J-18808-Ljbffr

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