Client Service Representative

3 weeks ago


Glendale, United States VCA Antech, Inc. Full time

Client Service Representative $16.50-$17.00

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.

We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

* Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
* Scheduling and confirming appointments.
* Placing outbound calls for follow-ups and reaching out to prospective clients.
* Presenting and explaining fees, including processing payments.
* Recommending, selecting, and obtaining products and services, including prescriptions.
* Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
* Managing medical records, charts, reports and correspondence.
* Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com



  • Glendale, United States Banfield Pet Hospital Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Representative, Service, Animal Care, Retail, Client


  • Glendale, United States VCA Animal Hospitals Full time

    Client Service Representative $16.50-$17.00We are seeking an experienced Client Service Representative to join our team.At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations.Were looking for a...


  • Glendale, United States The Bank of America Corporation Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Bilingual, Representative, Financial, Solutions Advisor, Retail, Banking, Client


  • Glendale, United States The Bank of America Corporation Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Korean, Bilingual, Representative, Financial, Solutions Advisor, Retail, Banking


  • Glendale, United States Edik Davidyan-Farmers Insurance Agency Full time

    Job DescriptionJob DescriptionJoin Edik Davidyan Farmers Insurance Agency, a leading insurance agency that is seeking a bilingual (Armenian and English) Customer Service Sales Representative to join our team. We take pride in our commitment to delivering exceptional service and building meaningful relationships with our clients. As a Customer Service Sales...


  • Glendale, United States AANSEACORE Full time

    Job DescriptionWe are looking for a talented and dynamic Order fulfillment associates to join our client located in the US. If this is something that interests you, apply today!Note: This is a 100% onsite position.Skill / QualificationsAssociates degree from an accredited college/university and/or a minimum of one year of customer service experience in a...


  • Glendale, United States Bank of America Corporation Full time

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...


  • Glendale, United States Bank of America Corporation Full time

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...


  • Glendale, United States Bank of America Corporation Full time

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...


  • Glendale, United States Banfield Full time

    S UMMARY OF J OB P URPOSE AND F UNCTION The Client Service Coordinator ("CSC") drives the f low of clients and p ets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and p ets), ensures good communication with associates and clients, and coord inates the care of clients and p ets in a hap py,...


  • Glendale, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...


  • Glendale, United States ASM Global Full time

    Guest Services Representative The Desert Diamond Arena Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations,...


  • Glendale, United States ASM Global Full time

    Guest Services RepresentativeThe Desert Diamond Arena Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations,...


  • Glendale, United States Jason Hagerty-District Office Full time

    Job DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...


  • Glendale, United States ASM Global Full time

    Guest Services RepresentativeThe Desert Diamond Arena Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations,...


  • Glendale, United States Century Group Full time

    The Associate Director of Client Services on Century Group's Interim and Project Services practice is responsible for developing and maintaining long-term relationships with area business leaders. This role is crucial to expanding new and existing client opportunities - demanding detailed oriented professionals who thrive in a results-driven, fast-paced and...


  • Glendale, United States NFI Full time

    NFI - 9600 N 151ST AVE [Customer Service Representative] As a Distribution Customer Service Representative at NFI, you'll: Carry out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints; Process and input all customer orders; Produce all related paperwork and necessary information required...


  • Glendale, United States American Leak Detection Full time

    YOU ENJOY helping customers. You're upbeat, organized and a self-starter able to work in a dynamic environment with limited oversight. You thrive in fast-paced, busy work environments. You expertly juggle numerous tasks while keeping the big picture in mind. Your colleagues revel at your ability to think through the tiniest of details. You're always taking...

  • Client Experience

    1 month ago


    Glendale, United States Care Surgery Center LLC Full time

    Job DescriptionJob DescriptionCARE Surgery Center is a privately owned specialty surgery center who serves the Greater Phoenix area as well as out of state clientele.The Client Experience and Referral Coordinator is responsible for the communication amongst the team, as well as bridging the gap between clientele, leadership, and support staff. The primary...


  • Glendale, United States Bumble Bee Plumbing, Inc. Full time

    Customer Service Representative CSR You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. **Who We Are** We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in the valley. You’ve probably seen our trucks and our ads. What you...