Guest Services Representative

2 weeks ago


Glendale, United States ASM Global Full time

Guest Services Representative
The Desert Diamond Arena Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations, directing guests to their seats and arena amenities such as restrooms, concessions, first aid and other event related areas. The Guest Services Representative is responsible for their assigned position and owns making sure guests follow arena policies and guest code of conduct and addressing situations in a friendly and helpful manner.

Job Responsibilities:

Proactively greet and welcome all guests in a friendly and helpful manner.
Check guest's tickets to ensure guest are in correct seating location.
Directs guests to their seating location.
Address guests that are not sitting in the area their ticket is good for.
Responsible for keeping aisles, stairs and concourse clear of safety hazards.
Provide the correct answer to guest questions or find out the answer.
Resolves guest complaints and escalates to a supervisor as needed.
Ensure guests are following arena guest code of conduct
Other duties as assigned.

Qualification:

A minimum education level of: High School Diploma or its equivalency
A minimum of 0 to 1 years of related work experience
Customer service experience
Must be able to stand for extended periods of time.
Excellent communication skills.
Able to work outdoors if needed.
Must be proactive in providing assistance.
Must be able to work in a team environment and interact with multiple departments.
Must be able to work flexible hours including nights, weekends and holidays.



  • Glendale, United States ASM Global Full time

    Guest Services RepresentativeThe Desert Diamond Arena Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations,...


  • Glendale, United States ASM Global Full time

    Guest Services RepresentativeThe Desert Diamond Arena Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations,...


  • Glendale, United States VCA Antech, Inc. Full time

    Client Service Representative $16.50-$17.00 We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking...


  • Glendale, United States Banfield Pet Hospital Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Representative, Service, Animal Care, Retail, Client


  • Glendale, United States Grads Photography Full time $14 - $17

    Grads Photography is dedicated to delivering exceptional professional service to our valued guests promptly. We are seeking enthusiastic team players with adaptability, meticulous attention to detail, and a passion for learning.Our studio specializes in portrait sessions for Seniors and Families. We are in search of qualified candidates to serve as the...


  • Glendale, United States DSA, Inc. Full time

    DSA Inc. is seeking a qualified Graduate Training Information Management System (GTIMS) Service Desk Support Representative at Luke AFB, AZ. The selected candidate will join DSA's GTIMS Enterprise Service Desk (ESD) team supporting users of the US Air Force's Air Education and Training Command (AETC). Position may require weekend and nighttime hours (


  • Glendale, United States DSA, Inc. Full time

    DSA Inc. is seeking a qualified Graduate Training Information Management System (GTIMS) Service Desk Support Representative at Luke AFB, AZ. The selected candidate will join DSA's GTIMS Enterprise Service Desk (ESD) team supporting users of the US Air Force's Air Education and Training Command (AETC). Position may require weekend and nighttime hours (


  • Glendale, United States Edik Davidyan-Farmers Insurance Agency Full time

    Job DescriptionJob DescriptionJoin Edik Davidyan Farmers Insurance Agency, a leading insurance agency that is seeking a bilingual (Armenian and English) Customer Service Sales Representative to join our team. We take pride in our commitment to delivering exceptional service and building meaningful relationships with our clients. As a Customer Service Sales...


  • Glendale, United States Nationwide Vision Full time

    **Title**:Patient Service Representative **Company**:Nationwide Vision Center **Location**:Glendale (67th Ave) **Training Provided - No medical/eyecare experience required!** **Pay: $15.50/hour plus hourly commissions** **Perks**: - Full Benefits Package - Medical, Vision, Dental and Life Insurance - 401k + Employer Matching - Paid Time Off and Paid...


  • Glendale, United States Centuri Group, Inc. Full time

    Who We Are Centuri Group is comprised of a family of companies that make up a utility infrastructure enterprise, operating throughout the US and Canada, committed to safely delivering gas, electric and utility services to our customers and the commun Accounting, Payroll, Representative, Billing, Accounts Payable, Accounts Receivable


  • Glendale, United States Bumble Bee Plumbing, Inc. Full time

    Job DescriptionJob DescriptionSalary: DOECustomer Service Representative CSRYou’re the best and you want to join a team that appreciates you, where you can create your own opportunities.Who We AreWe keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in the valley. You’ve probably seen...


  • Glendale, United States Jason Hagerty-District Office Full time

    Job DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...


  • Glendale Heights, United States Startex Industries Full time

    Job DescriptionJob DescriptionLinea di Liara & Startex Industries are seeking a dedicated Customer Service Representative to join our retail team. As a Customer Service Representative, you will be the primary point of contact for our valued customers, ensuring their satisfaction by providing exceptional service and support. This unique role offers an...


  • Glendale, United States The Bank of America Corporation Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Bilingual, Representative, Financial, Solutions Advisor, Retail, Banking, Client


  • Glendale, United States The Bank of America Corporation Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Korean, Bilingual, Representative, Financial, Solutions Advisor, Retail, Banking


  • Glendale Heights, United States PSFCU Full time

    Polish & Slavic Federal Credit Union is committed to supporting our employees’ overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also...


  • Glendale, United States COMFORTCARE PHARMACY & MEDICAL PRODUCTS Full time

    Description ComfortCare Pharmacy and Medical Products is seeking an experienced Customer Service Representative / Order Intake Coordinator at ComfortCare Medical Products to join our team! You will be responsible for coordinating incoming medical equipment orders and supplies from start to finish. Responsibilities •Respond to customer inquiries...


  • Glendale, United States Comprehensive Community Health Centers Full time

    Apply Description PATIENT RETENTION REPRESENTATIVE - I JOB SUMMARY Patient retention representative will coordinate care for patients and increase access to primary care and preventive services through in-reach and outreach activities, follow up, and scheduling of appointments. Representative is responsible for making outbound retention calls to new and...


  • Glendale, United States Toyota Of Glendale Full time

    Overview The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. In addition, he or she performs clerical and...


  • Glendale, United States Pointe Hilton Tapatio Cliffs Resort Full time

    Job DescriptionJob DescriptionA Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and...