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Customer Service Advisor

2 months ago

Kansas City, United States TBC Full time

**Customer Service Advisor**

**Location:** Kansas City, MO, US, 64157 **Description**

In the automotive **Sales Associate** role (Customer Sales Associate) youll have a great opportunity to learn the auto services business. This role is responsible for selling tires, tire related services, mechanical services and providing excellent customer service in a retail store. Many of our District Managers and Regional Vice Presidents started out as Sales Associate. Big O Tires is committed to developing our associates and promoting from within the organization.

**Job Responsibilities**

* Assist customers in selecting the proper fitment of tires

* Inform customers of vehicle inspection findings

* Educate customers on schedule maintenance services

* Assist Store Manager and Service Manager with operational duties

* Deliver professional and courteous customer service

* Other duties as assigned

**Qualifications**

* Sales Experience

* Customer Service Experience

* Car Enthusiast

* Automotive Sales Experience is a plus

* Ability to work a flexible retail schedule including weekends, evenings and holidays

* Valid Drivers License

* Bilingual English and Spanish a plus

* Criminal Background Check

* Pre-employment Drug Screen

* Must be 18 years or older

**Benefits**

* Competitive compensation

* Medical, Dental and Vision coverage

* Company paid short term disability and company subsidized long term disability

* Company paid life insurance

* 401(k) with company match and immediate 100% vesting

* Generous paid vacation and paid time off

* Flexible spending account

* Employee assistance program

* Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction

* Vendor purchase discount program

* Employee automotive discounts

* And more

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

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