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Front Office Coordinator

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Arizona City, United States Western Vascular Institute Full time

At Western Vascular Institute we are looking for a Front Office Coordinator to assist with patients Check In + Outs. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, appointment scheduling and patient services (Insurance + Referral process). As a Front Office Coordinator, you should combine a pleasant personality with a dynamic professional attitude. Our ideal candidate has a solid customer service approach and can work efficiently in a fast paced environment with the ability to multi-task. Ultimately, you should be able to ensure our front desk provides professional and compassionate service to our patients. Responsibilities Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) Greet patients to ensure timely and accurate customer service Answering telephones Fax filling Electronic chart preparation + scheduling Collection of copays Ensure company’s policies and security requirements are met Skills + Experience Work experience as a Front Desk Coordinator is preferred Vascular experience is not required but is a HUGE PLUS Task oriented Must be a self-starter + dependable Hands on experience with office machines (e.g. fax machines and printers) Thorough knowledge + experience in customer service Excellent communication and people skills Good organizational and multitasking abilities Problem-solving skills High School diploma; additional certification(s) is a plus.

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