Customer Care Expert
4 weeks ago
The Customer Care Expert (CCE) is responsible for delivering personalized service to the customer throughout the life of the loan to solve customer inquiries and manage the customer relationship throughout the default process in a call center environment. The CCE will be the liaison between the customer and any other mortgage operations' groups as necessary. In this role, this person will act as the communication liaison to ultimately resolve the customer's inquiry and/or delinquency. Principal Duties: 1. Handle customer calls efficiently and effectively, while providing exceptional customer service 2. Accurately and promptly execute transactions, such as billing inquiries and account changes. 3. Identify customer needs through in-depth probing. Solve customer problems using swift, sound judgments based on the facts of each situation. 4. Resolve account delinquency by collecting past due payments as needed 5. Communicate loss mitigation options and decisions to customers 6. Obtain complete and accurate documentation from customers and approved third parties. 7. Manage daily workflow within prescribed timeline and quality metrics, if assigned a loan population 8. Complete affirmations prior to proceeding to foreclosure if assigned a loan population. Specifications: 1. Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed. 2. Excellent customer service and or sales skills. Loss Mitigation and or Customer Service experience is preferred 3. Superior communication skills, in verbal and written communication 4. Effective listening, problem solving and negotiating required. 5. Basic computing skills, including mouse & keyboard usage, launching programs, windows navigation. 6. Proven record of dependability with excellent time management and the ability to self-manage. 7. Proven ability to handle stressful situations and effectively manage a high volume workload. Willing to work in a call center environment with heavy telephone customer interaction. recblid yv1873uau5t5bq7omeav5ccfjhj92f
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Customer Service Representative
2 days ago
Salt Lake, Utah, United States Golden Customer Care Full timeJob OverviewGolden Customer Care is seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle multiple customer accounts simultaneouslyResearch and resolve customer complaints and...
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Customer Service Leadership Role
4 weeks ago
Salt Lake, Utah, United States Golden Customer Care Full timeJob OpportunityGolden Customer Care is seeking a skilled Assistant Manager, Customer Service to provide leadership and training to supervisors who oversee multiple customer care agents. This role requires effective communication, coaching, and management of given directives, as well as partnership and collaboration with the Customer Care Manager and other...
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Customer Service Representative
1 day ago
Salt Lake, Utah, United States Silencerco Full timeCustomer Service Representative - Firearms ExpertAt SilencerCo, we are seeking a highly skilled Customer Service Representative to join our team. As a Firearms Expert, you will be responsible for providing exceptional customer service and support to our clients. Your primary role will be to respond to customer inquiries, resolve issues, and provide product...
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Sales Expert
3 weeks ago
Oregon City, Oregon, United States Expert Power Wash Full timeJob OverviewExpert Power Wash is seeking a highly motivated and results-driven Sales Expert to join our team. As a Sales Expert, you will play a critical role in helping potential customers by selling our amazing services. Your primary goal will be to seek out new business opportunities and build strong relationships with our customers.Key...
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Delivery Expert
5 days ago
Salt Lake, Utah, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityAs a Delivery Expert at Domino's, you will be responsible for delivering pizzas to individual customer homes, ensuring safe interactions with customers, and handling sensitive customer information with care. You will also receive and process telephone orders, execute credit transactions, and make bank deposits as...
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Home Health Physical Therapist
4 days ago
Lincoln City, Oregon, United States Expert Health Care Full timeAs a Home Health Physical Therapist with Expert Healthcare, you will have the opportunity to provide essential rehabilitative care to patients in their own homes.You will assess each patient's individual needs and establish personalized therapy plans aimed at enhancing mobility, strength, and overall well-being.Your commitment will make a meaningful impact...
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Retail Sales Associate
1 month ago
Salt Lake, Utah, United States Bonobos Full timeAbout BonobosWe are a dynamic and innovative retail company that specializes in providing exceptional customer experiences and delivering high-quality menswear products. Our mission is to make fits and connections that inspire people to be themselves.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team as...
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Financial Product Specialist
1 day ago
Lake Mary, Florida, United States Expert Seekers Training Full timeJob DescriptionAs a Financial Product Specialist at Expert Seekers Training, you will have the opportunity to work with a distinguished team recognized by reputable publications. This role offers a structured career path with potential earnings exceeding $140,000 in the first year and a $23,000 Training Bonus based on performance benchmarks within the...
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Kansas City, United States Customer Direct Full time**Virtual/Work-at-Home - Customer Care Agent (Kansas City, MO)** **Department:** Ops-Hourly **Location:** Kansas City, MO **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...
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Sleep Expert
4 months ago
Salt Lake City, United States Mattress Firm Full timeIs your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have the job of your dreams! Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary....
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Technical Expert
6 days ago
Salt Lake, Utah, United States PacifiCorp Full timeJob SummaryPacifiCorp is seeking a highly skilled Technical Expert to join our team in Salt Lake City, Utah. As a key member of our T&D System Operations team, you will provide technical expertise in substation apparatus, protection and control equipment, and communications equipment.Key ResponsibilitiesProvide technical guidance and support to personnel in...
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Customer Service Representative
3 weeks ago
Salt Lake, Utah, United States Select Portfolio Servicing Full timeJob Title: Customer Care ExpertThe Customer Care Expert (CCE) is a key role within Select Portfolio Servicing, responsible for delivering exceptional customer service and resolving customer inquiries and delinquencies in a call center environment.Key Responsibilities:Handle customer calls efficiently and effectively, providing personalized service and...
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Sales Solutions Expert
24 hours ago
Salt Lake, Utah, United States American Cybersystems Full timeSnap-on Sales Solutions ExpertAs a Sales Solutions Expert at Snap-on, you will be responsible for working closely with our business partners to understand their unique needs and develop tailored solutions using our extensive range of products.Key Responsibilities:Build and maintain strong relationships with key decision-makers at our business partner...
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Financial Product Specialist
2 days ago
Iowa City, Iowa, United States Expert Seekers Training Full timeExpert Financial Product Specialist RoleAt Expert Seekers Training, we're seeking a skilled Financial Product Specialist to join our team of insurance professionals. As a Financial Product Specialist, you'll play a crucial role in guiding prospects nationwide through insurance options via phone and virtual meetings.Key Responsibilities:Partner with mentors...
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Field Tech Sales Expert
3 weeks ago
Salt Lake, Utah, United States Cielo Asurion Full timeJoin Our Team as a Field Tech Sales ExpertWe are seeking a highly motivated and customer-focused individual to join our team as a Field Tech Sales Expert. As a Field Tech Sales Expert, you will be responsible for delivering and servicing devices within 24 hours, selling Asurion smart home related products, and providing superior service and products to our...
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Cybersecurity Domain Expert
5 days ago
Salt Lake, Utah, United States Palo Alto Networks Full timeAbout the RoleWe are seeking a highly skilled Cybersecurity Domain Expert to join our team at Palo Alto Networks. As a key member of our Domain Consultant team, you will play a critical role in defining technical solutions that secure our customers' key business imperatives.Key ResponsibilitiesCollaborate with account teams to recommend and develop customer...
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Project Manager
5 days ago
Salt Lake, Utah, United States BELFOR Holdings Full timeBELFOR Holdings: Project Manager - Restoration ExpertAt BELFOR Holdings, we're committed to restoring more than just property - we're restoring lives. As a Project Manager - Restoration Expert, you'll play a critical role in leading our disaster response and recovery efforts. With a focus on restoration and construction, you'll oversee large-scale projects,...
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Senior Product Designer, Growth
4 weeks ago
Salt Lake, Utah, United States Care Full timeJob Title: Sr. Product Designer, GrowthWe're seeking a highly skilled Sr. Product Designer to join our agile team and drive the creation of outstanding user experiences for our members.About the Role:Craft seamless end-to-end experiences focused on critical customer touchpoints within the product journey.Proactively drive all aspects of the product design...
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Cloud Security Solutions Expert
6 hours ago
Salt Lake, Utah, United States Wiz, Inc. Full timeCloud Security Solutions ExpertAt Wiz, Inc., we're on a mission to revolutionize cloud security and empower businesses to thrive in the cloud. As a Cloud Security Solutions Expert, you'll play a critical role in helping our customers secure their cloud environments and accelerate their growth. Key Responsibilities:Partner with our sales team to provide...
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Travel Industry Expert
4 days ago
Salt Lake, Utah, United States Discover Consulting Full timeJob DescriptionAs a Remote Travel Consultant, you will play a crucial role in providing expert advice and solutions to our clients.This role allows you to combine your love for helping people with the freedom of working remotely.Key Responsibilities:Plan and customize travel itinerariesProvide travel advice and recommendationsHandle bookings and...