Customer Service Representative
4 days ago
Overview: As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers and peers in a fast-paced environment will allow you to reflect on our mission while advancing your career. Responsibilities: Forge connections with customers to cultivate lasting relationships that drive repeat business. Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments. Proactively maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system. Build new business by completing inbound and outbound call campaigns daily. Assist in customer account management and collections by accepting payments, and monitoring and managing customer appointments. Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience. Maintain office security and conduct proper opening and closing procedures, including management of vault and cash drawer. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and remain updated on our evolving products and processes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. *Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High school diploma or equivalent Excellent verbal and written communication skills Professional demeanor with customers and peers Meticulous attention to detail and ability to accurately enter data Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems Must be at least 18 years of age Background check required (subject to applicable law) Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing Prior cash handling, cash drawer/vault management experience Bilingual (English/Spanish) is a plus and may be required for certain locations What We Offer: Our Benefits Include**: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance based career advancement Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment A relaxed, business casual dress code that includes jeans and sneakers **Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. Our Compensation The base pay for this position is $20.00/hr. The compensation listed represents only the base pay for this position, which is just one of the many elements of the Community Choice Financial Family of Brands Total Compensation package. About Us For over 30 years, Check Into Cash has served as a national leader in short-term credit solutions. We offer a variety of money services to help families meet their ever-changing financial needs including Payday Advances, Cash Advances, Title Loans, Title Pawns, Check Cashing, Western Union , Bill Pay Services, and Green Dot Visa Debit Cards in our centers as well as online loan products. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains , , or In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
-
Customer Service Representative
3 weeks ago
Merced, California, United States Mechanics Bank Full timeCustomer Service RepresentativeMechanics Bank is seeking a part-time Customer Service Representative to join our team at our Merced Branch. As a Customer Service Representative, you will be responsible for assisting customers with banking transactions and offering referrals for additional products and services. You will deliver excellent customer service,...
-
Customer Service Representative
2 weeks ago
Merced, California, United States Mechanics Bank Full timeCustomer Service Representative Job DescriptionMechanics Bank is seeking a highly skilled Customer Service Representative to join our team at our Merced Branch. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer transactions, and promoting bank products and services.Key...
-
Customer Service Representative
3 weeks ago
Merced, California, United States Community Choice Financial Family of Brands Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Community Choice Financial Family of Brands. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and ensuring...
-
Customer Service Representative
4 weeks ago
Merced, California, United States Community Choice Financial Family of Brands Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Community Choice Financial Family of Brands. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and ensuring...
-
Customer Service Representative
4 weeks ago
Merced, California, United States Pep Boys Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, engaging with customers, and promoting our products and services.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
2 weeks ago
Merced, California, United States Pep Boys Full timeJob Title: Customer Service AdvisorWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving sales growth.Key Responsibilities:Provide exceptional customer...
-
Customer Service Representative
4 weeks ago
Merced, California, United States Pep Boys Full time{"**Job Title:** Customer Service Advisor**Job Summary:**As a Customer Service Advisor at Pep Boys, you will be the primary point of contact for customers on the phone and in the store. Your role will involve engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service...
-
Customer Service Representative
4 weeks ago
Merced, California, United States Justi Smith - State Farm Agent Full timeJob OverviewAs a Customer Service Representative for Justi Smith - State Farm Agent, you will play a vital role in providing exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Relationship Building: Establish and maintain strong relationships with customers, ensuring their needs are met and exceeded.Insurance Expertise:...
-
Customer Service Representative
2 weeks ago
Merced, California, United States Oportun Full timeAbout OportunOportun is a mission-driven fintech that empowers its 2.0 million members to achieve financial stability. With a focus on responsible and affordable credit, Oportun has provided over $16.6 billion in loans and saved its members over $2.4 billion in interest and fees.Working at OportunAt Oportun, we foster a diverse, equitable, and inclusive...
-
Customer Service Representative
4 weeks ago
Merced, California, United States Lowe's Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe shopping environment.Key Responsibilities:Customer Service: Provide...
-
Claims Customer Service Representative
7 days ago
Merced, California, United States Central California Alliance for Health Full timeAbout the RoleWe are seeking a highly skilled Claims Customer Service Representative to join our team at Central California Alliance for Health. As a Claims Customer Service Representative, you will be responsible for providing exceptional customer service to our providers and Alliance staff, resolving claims issues, and maintaining current knowledge of...
-
Customer Service Representative
6 days ago
Merced, United States Community Choice Financial Family of Brands Full timeOverview: As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers...
-
Customer Service Representative
2 weeks ago
Merced, United States Mechanics Bank Full timeMechanics Bank is currently searching for a part time Customer Service Representative to join our team at our Merced Branch The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational quality...
-
Customer Service Representative
1 month ago
Merced, United States Community Choice Financial Family of Brands Full timeOverview: As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers...
-
Customer Service Representative
6 days ago
Merced, California, United States Lowe's Full timeJob SummaryWe are seeking a Part Time Sales Associate to join our team at Lowe's. As a Part Time Sales Associate, you will be responsible for assisting customers with their shopping needs and providing excellent customer service.Key ResponsibilitiesAssist customers with their shopping needs and provide excellent customer serviceMonitor and identify customers...
-
Customer Service Representative
2 weeks ago
Merced, California, United States AGI Fresno Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at AGI Fresno. As a key member of our customer experience team, you will play a vital role in delivering exceptional service to our clients and helping them achieve their goals.Key ResponsibilitiesProvide top-notch customer service...
-
Customer Service Representative
4 weeks ago
Merced, California, United States KFC Central California Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member at KFC Central California. As a Team Member, you will be the face of our restaurant, providing exceptional customer service and ensuring that every guest has a positive experience.Key ResponsibilitiesCustomer Service: Greet each customer with a...
-
Customer Service Representative
4 weeks ago
Merced, California, United States KFC Central California Full timeROLE SUMMARY:You are the face of our restaurant, serving as the first point of contact for our customers. Your friendly demeanor and exceptional service skills will make a lasting impression on every guest who walks through our doors.As a Team Member at KFC Central California, you will be responsible for preparing our world-famous food to the highest...
-
Customer Service Representative
3 weeks ago
Merced, California, United States Community Choice Financial Family of Brands Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our financial solutions to meet the diverse needs of our customers.Key...
-
Customer Service Representative
3 weeks ago
Merced, California, United States Wingstop Restaurants Full timeDeliver World Class Service at WingstopWe're looking for a talented Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant team, you'll be responsible for delivering exceptional service to our guests, ensuring they have a positive and memorable experience every time they visit us.Key Responsibilities:Act as the face and...
