Customer Service Representative

1 month ago


Merced, California, United States Oportun Full time
About Oportun

Oportun is a mission-driven fintech that empowers its 2.0 million members to achieve financial stability. With a focus on responsible and affordable credit, Oportun has provided over $16.6 billion in loans and saved its members over $2.4 billion in interest and fees.

Working at Oportun

At Oportun, we foster a diverse, equitable, and inclusive culture where every team member feels valued and encouraged to share their perspectives. Our inclusive culture is a key driver of our success and enables us to deliver affordable credit to those who need it most.

Job Overview

We are seeking a Customer Service Representative to join our team. As a key member of our team, you will provide exceptional customer service, educate customers about our financial services, and work collaboratively to meet daily goals.

Key Responsibilities:
  • Welcome customers with a warm greeting and provide quality customer service
  • Process transactions efficiently and securely, following company policies and procedures
  • Work collaboratively with the team to meet and exceed daily goals
  • Assist with community outreach and marketing events
  • Perform light housekeeping duties, including trash collection and cleaning
Requirements:
  • Must be bilingual (English/Spanish)
  • Must be outgoing and enjoy sales
  • Must be available to work weekends and have a flexible schedule
What We Offer:
  • Competitive pay, plus sales incentives
  • Growth opportunities for career advancement
  • Flexible schedules
  • 401(k) plan
  • Paid training
  • Opportunity to positively impact your community


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