Technical Alignment Manager

3 months ago

Lexington, United States Davis H Elliot Company, Inc. Full time

For over seven decades investor-owned utilities, municipalities, cooperatives, and others have entrusted their electrical construction and maintenance needs to Davis H. Elliot Company, Inc. (Elliot).

Elliot is a full-service electrical contractor specializing in overhead and underground distribution, transmission, substations, lighting, traffic signaling, utility locating, and industrial/commercial services.

46Solutions is a division of Davis H. Elliot Company, specializing in IT services, consulting, Cyber Security, and Audio / Video integration services. 46Solutions is seeking the following:

Job Description

We are looking for a Technical Alignment Manager to provide a balance of technical and people skills to foster trusting relationships with clients that ensure the organization's best interests are front and center with the 46Solutions.

The TAM is not sales-driven and proactively looks out for the best IT solutions for the client. The ideal TAM will come to have an intimate knowledge of our client's IT environment. They will provide cost and time saving enhancements to our clients. Proactive service, maintenance and planning are essential to this role. The TAM will be the technical lead for these services to our clients.

Some job duties include (but are not limited to):

  • Perform Onsite Standards and Alignment Reviews.
  • Maintain, update, and phase out assigned Clients Standards templates as technology or a client environment changes.
  • Develop and maintain technical knowledge of assigned clients' environments.
  • Identify client technical risk and collaborate with internal teams appropriately.
  • Develop both Business and Technical acumen with key contacts at Client sites as needed
  • Maintain high positive client and user satisfaction and relationships.
  • Implement, participate, and promote Quality Assurance (QA) objectives, processes and procedures of the Company
  • Assist in the training, mentoring and development of internal staff
  • Adopt continuous learning and improvement processes in all aspects of the position..
  • Be responsible for upholding best practices and reporting recommendations to the vCIO.
  • Create technology and budgetary roadmaps for clients
  • Other duties as assigned
  • Some travel required
  • Occasional after-hour response from home or return to office (nights and weekends) is also required. Employee will need to be within a reasonable distance to the Lexington office.
Qualifications
  • Aptitude and Appetite to excel as a long-term member of our team
  • Effective communication skills via phone and email
  • Excellent client service skills
  • Desire to grow and learn new skills and technologies
  • Proven work experience as a Project Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software
  • Ability to provide step-by-step technical help, both written and verbal
  • Industry certifications a plus
  • Associate or Bachelor's Degree a plus
  • Must be able to pass criminal background check and drug screening
Benefits/Culture

46Solutions continues to grow its share in the Kentucky market. Our professional approach to providing Enterprise-level IT services to small businesses in Lexington continues to receive a huge response. We believe in growth opportunities, continuing education, a team approach, and Servant Leadership. Some of the benefits we offer our team include:
  • Medical, Dental, Vision Insurance
  • Short-Term Disability and Long-Term Disability Insurance
  • Company Paid Life Insurance w/ additional Voluntary Life Insurance
  • 401K w/ company match
  • Employee Stock Ownership Program
  • Paid Vacation
  • Servant Leadership Training

Equal Opportunity Employer, including disabled and veterans.

  • Technical Analyst

    1 month ago

    Lexington, Kentucky, United States Sunrise Systems Full time

    Description: Job/Position People Analytics Data Engineer & Enablement Hybrid, 5 days 1 month, the rest as per needed Location: Lexington, MA or virtual OBJECTIVES/PURPOSE (3-4 bullets) Reporting to the People Analytics BI & Innovation Lead, and as a key member of the Global HR People Analytics team, this individual will be responsible for enabling the...

  • Technical Systems Consultant

    2 weeks ago

    Lexington, Kentucky, United States Insight Global Full time

    Position OverviewInsight Global is seeking a Systems Engineering Specialist to provide expert guidance and support to a government client in developing an acquisition strategy related to Systems Engineering services. The role involves a variety of responsibilities aimed at enhancing the efficiency and effectiveness of systems engineering processes.Key...

  • Technical Solutions Consultant

    2 weeks ago

    Lexington, Kentucky, United States Logicalis Full time

    Job OverviewAs a pivotal member of our sales team, the Technical Solutions Consultant provides essential pre-sales engineering support to Account Executives and clients throughout the entire sales cycle.This role emphasizes crafting technical solutions tailored for mid-sized and enterprise clients, collaborating closely with them to identify how Logicalis...

  • Technical Analyst

    1 month ago

    Lexington, United States Sunrise Systems Full time

    Description: Job/Position People Analytics Data Engineer & Enablement Hybrid, 5 days 1 month, the rest as per needed Location: Lexington, MA or virtual OBJECTIVES/PURPOSE (3-4 bullets) Reporting to the People Analytics BI & Innovation Lead, and as a key member of the Global HR People Analytics team, this individual will be responsible for enabling the...

  • Technical Systems Administrator

    1 week ago

    Lexington, Kentucky, United States MIT Lincoln Laboratory Full time

    The Intelligence, Surveillance and Reconnaissance and Tactical Systems Division is engaged in pioneering research and development focused on sophisticated sensing technologies, signal and image processing, high-performance computing, and advanced networked sensor systems. This initiative aims to enhance surveillance capabilities across various domains...

  • Installation Operations Manager

    6 days ago

    Lexington, Kentucky, United States Bath Experts Full time

    Job DescriptionBath Experts, a leading home improvement company, is seeking an experienced and motivated Installation Operations Manager to oversee our bath installation operations. The successful candidate will be responsible for managing installation teams, ensuring adherence to schedules, maintaining quality control, and optimizing operational...

  • Technical Service Engineer

    4 days ago

    Lexington, United States Lockheed Martin Full time

    Description: You will be the Technical Service Engineer for the Lexington, KY area and must have the ability to obtain a Secret Security Clearance. What You Will Be Doing As a Cost Account Manager and Operations Support embedded with a SOF GLSS Program Team, your Technical Service Engineer duties will include:• Providing assistance and guidance to...

  • Laboratory Technical Coordinator

    4 weeks ago

    Lexington, Kentucky, United States Catholic Health Initiatives Full time

    Overview Saint Joseph Hospital is a 433-bed facility located in Lexington Kentucky. Founded in 1877 a small group of Sisters of Charity of Nazareth in Kentucky led by Sister Euphrasia Stafford began their health ministry. Their mission was to provide compassionate care to the poor and underserved - a tradition still carried out today. Saint Joseph Hospital...

  • Technical Services Coordinator

    2 weeks ago

    Lexington, Kentucky, United States AEG Full time

    To be considered for this position, please ensure you complete the application process after clicking 'Apply Now'. Overview The Technical Services Coordinator ("TSC") is tasked with overseeing the technical requirements for our clients within various event venues. The TSC is responsible for ensuring client satisfaction regarding technical specifications...

  • Laboratory Technical Coordinator

    4 weeks ago

    Lexington, United States Catholic Health Initiatives Remote Work Freelance Full time

    Overview Saint Joseph Hospital is a 433-bed facility located in Lexington Kentucky. Founded in 1877 a small group of Sisters of Charity of Nazareth in Kentucky led by Sister Euphrasia Stafford began their health ministry. Their mission was to provide compassionate care to the poor and underserved - a tradition still carried out today. Saint Joseph Hospital...

  • Laboratory Technical Coordinator

    1 week ago

    Lexington, United States Catholic Health Initiatives Full time

    Overview Saint Joseph Hospital is a 433-bed facility located in Lexington Kentucky. Founded in 1877 a small group of Sisters of Charity of Nazareth in Kentucky led by Sister Euphrasia Stafford began their health ministry. Their mission was to provide compassionate care to the poor and underserved – a tradition still carried out today. Saint Joseph...

  • Senior Scientist/Technical Lead

    4 days ago

    Lexington, Massachusetts, United States Genezen Full time

    Job SummaryThe Senior Scientist/Technical Lead - Analytical Development will be part of the Process Development group, reporting to the Director of Process Development. This role focuses on defining and managing the execution of the analytical development strategies and activities across the program/project lifecycle, supporting process development and...

  • Technical Specialist

    2 weeks ago

    Lexington, United States NV5 Full time

    Overview: The Technical Specialist works to support the Lidar or Ortho Team on various tasking. This individual provides oversight to technicians and other analysts in support of the team leadership. This position will work individually and as part of a team to support Lidar data production; producing finalized data deliverables based on client requests. The...

  • Technical Production Coordinator

    2 weeks ago

    Lexington, Kentucky, United States Oak View Group Full time

    Position Overview:The Technical Production Coordinator (TPC) is tasked with overseeing the technical requirements for events hosted at various venues. This role is essential in ensuring that all technical aspects meet the expectations of clients while maintaining safety standards for both staff and attendees. The TPC will take full responsibility for the...

  • Marketing Manager for Informed and SSAS

    6 days ago

    Lexington, Kentucky, United States LGC Group Full time

    Job DescriptionLGC Group is a leading business unit that provides intelligent assurance for its customers and their supply network. Our mission is to protect brands and provide quality assurance through globally trusted testing and certification programs.We are seeking a highly skilled Marketing Manager to lead the marketing efforts for our Informed and SSAS...

  • Technical Operations Coordinator

    6 days ago

    Lexington, Kentucky, United States Oak View Group Full time

    About the RoleWe are seeking a highly skilled AV Systems Specialist to join our team at Oak View Group. As a key member of our technical operations team, you will be responsible for the setup, operation, and maintenance of audio-visual equipment for various events and productions.Key ResponsibilitiesAV Equipment Installation and Operation: Install and...

  • Aircraft Technical Inspector

    1 week ago

    Lexington, Oklahoma, United States Amentum Full time

    Job SummaryAmentum is seeking a highly skilled Aircraft Quality Control Specialist to join our team. As an Aircraft Quality Control Specialist, you will be responsible for inspecting and evaluating the repair and modification of aircraft structures, structural components, and engines.Key ResponsibilitiesInspect and Evaluate Aircraft Repairs: Conduct thorough...

  • Enterprise Resource Planning

    2 weeks ago

    Lexington, United States BIG ASS Fans Full time

    Our success is a result of the diversity of the Big Ass Fans team. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees,...

  • Mechanical Design Engineer

    3 days ago

    Lexington, Kentucky, United States GCR Technical Staffing Full time

    Job OverviewGCR Technical Staffing is seeking a skilled Mechanical Design Engineer to join our team. As a key member of our technical staff, you will be responsible for designing and developing innovative mechanical systems and products.Key ResponsibilitiesDevelop and implement mechanical design solutions for new product development, from concept to...

  • Field Service Engineer

    2 weeks ago

    Lexington, Kentucky, United States Rise Technical Recruitment Full time

    Position OverviewAs a Technical Service Engineer, you will play a pivotal role in overseeing the installation and maintenance of automation systems for a diverse range of high-profile clients. This position offers a competitive salary of $65,000 - $70,000 along with a comprehensive benefits package that includes bonuses, training opportunities, a 401k plan,...