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Pharmacy Tech Opening in Chesapeake
1 month ago
Are you a skilled Pharmacy Technician looking for a new challenge? We are seeking a dynamic and driven individual to join our team. Leverage your pharmaceutical knowledge and patient service expertise in a rewarding and fast-paced environment.
The Pharmacy Service Representative will be responsible for providing service for inbound pharmacy phone calls and/or placing outbound patient refill calls and assisting the patient through the entire refill process. This role will be responsible for some or all of the below types of activities: responding to patient requests and inquiries regarding prescription drug plan coverage and fulfillment through the pharmacy; status checks on prescriptions; assists pharmacies to properly adjudicate electronic prescription drug claims and resolve adjudication error messages; responsible for providing knowledgeable and courteous customer assistance and response to members, providers, and pharmacy team member inquiries; serves as a point of contact between patients, pharmacy, liaisons, clinical providers, and various internal functional areas.
Key Responsibilities:
- Answer, resolve and triage inbound inquiries.
- Make outbound patient refill phone calls and complete the patient refill request.
- Coordinate medication refills including data entry and pharmacy claim adjudication
- Clarify prescription orders with pharmacist and/or clinician as appropriate.
- Manage, organize, and update relevant data using database applications.
- We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician.
- Nationally certified as a CPhT or equivalent is strongly preferred but not required.
- 1+ years of Pharmacy Technician experience strongly preferred but not required
Skills : Strong interpersonal communication skills, exceptional phone skills, comfortable with proactively engaging patients telephonically, comfortable reaching out to on-site clinicians, payors, and pharmacies telephonically, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs
Schedule : Monday - Friday 8:30a - 5:00p
Pay : $19-21 (Can go higher based on experince
