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Associate Director of Sales
1 month ago
City Experiences is seeking a Associate Director of Sales for our operation in Chicago, IL.About You:This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. About the Opportunity:Do you share City Experiences' passion for providing amazing experiences? If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at City Experiences', why work when you can cruise? The Associate Director of Sales (ADOS) will successfully manage the sales team including recruitment, training, coaching, motivating, development, and retention. ADOS will oversee implementation & execution of city sales strategy and tactics to ensure sales goals are achieved.Essential Duties & Responsibilities:Sale Team Management & Sales Development:Focuses on retaining and recruiting top caliber account managersProvides and executes an integration plan for each new hire or promotionMotivates, coaches, develops and directs account managersWorks with sales team to close and/or remove tentative holds on inventoryProvides annual performance reviewsDevelops positive working relationships with other department heads and peersSupports Account Managers sales efforts, by hosting showcases, visiting targeted accounts and attending tradeshows when appropriateAttends and supports Account Managers at networking and professional association eventsHelps Account Managers resolve customer issuesSales & Marketing:Assists in the development of the city Sales and Marketing Plan.Plan includes account development activities for key customers and prospects within each market segmentDevelops specific sales strategies with Director of Sales and appropriate Sales Managers for targeted accountsWorks with Director of Sales and City Directors to develop city's cruise management planIdentifies and recommends local market advertising and promotion opportunitiesAdministrative & Financial Duties:Works with Director of Sales to develop budgets and sales goals according to company guidelineProvides a monthly Sales Forecast to the General Manager and Director of SalesDevelops comprehensive knowledge of reservation system applicationMaintains integrity of the reservation system, including proper recording of sales activities and order informationWorks with HQ on projects as necessaryOther:Additional job duties as assignedRequirements & Qualifications:Minimum Qualifications:Minimum of 5 years of total sales experience consisting of at least 3 years of hands-on experience in proactive and reactive face-to-face selling and minimum of 2 years of supervisory experienceBachelor's degree in a discipline related to the work of the position OR equivalent work experienceHospitality/Food and Beverage experienceSuccessfully managed a sales teamKeep well informed on city's business priorities and objectives/goals and ensure that all city sales efforts support achieving themCommunicate effectively in oral and written formDevelop and maintain key sales accountsRecruit, train and develop successful sales professionalsNegotiate agreements effectivelyAnalyze and solve problemsListen effectively, assesses the situation, determine relevant issues, identify solutions and gain consensusWork with Microsoft Office applications (especially Word & Excel) and sales management softwareTranslate sales analyses & research into sales actions RESPECTAbout Us:City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations. We encourage qualified applicants with arrest and conviction records to apply.#priority-acq
