Demand Manager
1 week ago
Aufgabe
Erkennen von zusätzlichen Leistungsbedarfen der Kunden innerhalb der Business-Unit sowie Entwicklung der Kunden und Ausweitung des bestehenden Bestandsgeschäfts
Steuerung der gesamten Angebotsbearbeitung für unsere Kunden sowie eigenständige Umsetzung der eingehenden Anfragen und Überwachung der qualitativen Bereitstellung von Produkten und Lösungen
Einbringen von eigenen Ideen und Unterstützen in relevanten Projektena
Monitoring von Serviceparametern und Einleitung, Nachverfolgung sowie Umsetzung qualitätsverbessernder Maßnahmen
Profil
Du möchtest als Kundenflüsterer für unsere Bestandskunden aktiv sein? Von Natur aus bringst du eine ausgeprägte Kunden- und Serviceorientierung sowie sehr gute Kommunikationsfähigkeiten mit. Gleichzeitig punktest du mit einem starken Interesse an Rechenzentren, Netzkopplungen und IT-Services sowie der Gabe, sich schnell in neue Themenbereiche einzuarbeiten und diese zu durchdringen.
Studium oder Berufsausbildung im wirtschaftlichen/technischen Bereich
Erfahrungen im Demand- und Projektmanagement und gute ITK-Branchenkenntnisse
Praktische ITIL- oder FCAPS-Kenntnisse (idealerweise mit Zertifizierung)
Großes Engagement, eine gesunde Belastbarkeit und Zielstrebigkeit
Verhandlungssichere Deutsch- und Englischkenntnisse
Über uns
ITENOS
Wer gestalten möchte, kommt zu uns. Rund 220 Vorausdenker entwickeln und realisieren täglich maßgeschneiderte, individuelle Lösungen für unsere Kunden speziell auf den Mittelstand konzipiert. ITENOS ist seit 25 Jahren ein erfahrener Spezialist für sichere IT- und Telekommunikationslösungen in den Schwerpunkten, Data LogistIX (RZ-Full Service), Netze (individuelle Standortvernetzung) und managen IT-Services in eigenen Rechenzentren und eigenen Netzinfrastrukturen. Als eigenständiges Unternehmen gehört ITENOS zum Konzernverbund der Deutschen Telekom AG – damit haben unsere Kunden die Sicherheit, dass wir im Bedarfsfall jederzeit auf die Ressourcen eines großen Konzerns zurückgreifen können und gleichzeitig profitieren sie von der Flexibilität, Kundennähe und Innovationskraft eines jungen, eigenständigen Unternehmens.
In Rechenzentren sind wir zu Hause. Auf rund 15.000m² Rechenzentrumsfläche an verschiedenen Standorten Deutschlands kümmern wir uns um den Betrieb und die Instandhaltung für unsere Kunden im Bereich der Rechenzentren selbst, erforderlicher WAN Netzkopplungen so wie der Cloud-Netzaggregationen und Distributionen. Wir suchen einen engagierten und erfahrenen Demandmanager, der unser Team unterstützt und für den reibungslosen Bereitstellungsprozess und eine serviceorientierte Kundenerfahrung sorgt. Hierbei ermittelst du die Bedarfe unserer Kunden und entwickelst im Team individuelle Lösungskonzepte, generierst Neugeschäft und erweiterst das Leistungsportfolio unserer Kunden bis zum Vertragsabschluss.
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Analyst, Demand Planning
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Demand Planning Coordinator, Niche
Found in: beBee jobs US - 1 week ago
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Analyst, Demand Planning
Found in: Appcast US C2 - 2 weeks ago
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Analyst, Demand Planning
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
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