Demand Planning Manager

1 month ago


New York, United States Pandora Jewelry Full time

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can craft far more than just an incredible career.

**About the Team**:
The Demand Planning Process Manager is part of the North America merchandising team that includes Demand Planning, Allocation, Assortment Planning, and Merchandise Financial Planning. The role will be responsible for demand planning activities for the North America Cluster. The primary responsibilities are to ensure that item level forecasts of selected Jewelry categories are as accurate as possible at all times, meeting forecast accuracy objectives whilst aligning with Category Sales plans & supporting commercial objectives. Additionally, this role is responsible for supporting and enhancing demand planning processes and tools to optimize the function’s effectiveness. This job will have responsibility for managing others.

**Your Role as a Demand Planning Process Manager**:

- Optimize and maintain item-level statistical forecasts in the Logility supply chain management software
- Ensure that key performance metrics are achieved in forecast accuracy, order fill rates, and inventory levels
- Maintain and enhance the Sell Out & Sell In forecasting tool
- Responsible for reviewing and adapting currently NAM demand planning processes to increase function effectiveness
- Collaborate cross-functionally to refine the statistical forecasts and to forecast new product launches and promotions
- Identify and address root causes of key forecast accuracy misses and forecast bias
- Conduct comprehensive monthly review of item demand forecasts in Logility and weekly ad-hoc reviews as required in response to trend
- Collaborate with merchandise, sales and marketing team members to forecast new products, promotions, events and to understand and refine existing statistical forecasts
- Represent demand planning in weekly call with global supply to ensure appropriate inventory support for North America cluster
- Review of item forecasting against plans and monitor bestsellers to ensure demand is aligned and relevant to current trading conditions
- Collaborate with supply chain colleagues around the world to cultivate global efficiencies, share best practices, and enhance performance
- Build and leverage exception reports to efficiently identify and resolve key forecast errors

**Craft your career with us if you have**:

- 5-8 years of experience in Demand Planning, Inventory Planning, Inventory Analysis, Merchandise Planning, Replenishment Analysis, Supply Chain Planner, or related field.
- Bachelors degree in Business, Supply Chain Management, Logistics, Statistics, Finance, or related field
- Strong analytical skills and commercial acumen
- Leads by example and is a vocal leader within team setting
- Exceptional interpersonal & communication skills
- Exceptional organizational and multi-tasking skills. Ability to work efficiently and prioritize effectively.
- Must be structured, organized and have a high attention to detail
- The ability to meet tight deadlines and juggle priorities
- Flexible and adaptable, able to multitask in a changing and fast paced environment
- Self-motivated and driven. Ability to self-manage projects and deadlines
- Ability to collaborate across functionally and globally
- Advanced Microsoft Excel skills
- Basic Microsoft Outlook, Word, and PowerPoint skills
- Experience with Supply Chain planning systems preferred

**NYC Salary**: $127,000-$137,000 commensurate with experience

**Our Benefits**:

- We Dare We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future
- We Care Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts
- We Dream Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more
- We Deliver PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays

**About Pandora**:
Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The compa



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