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Job Description The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and be customer service oriented. CSRs need to speak with customers throughout their shift, so they must know how to handle various customer-related issues. They must also be well-versed in product details, services, charges, and other important information that will be relayed to customers as needed. While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. This job can be physically demanding: the team member may be required to use their hands repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch, stoop, or kneel. Some specific duties of Domino's CSRs include: Attracting potential customers by answering product and service questions and advertising. Opening and maintaining customer accounts by recording and updating account information. Preparing and packaging food products. Collecting payment and handing out orders to customers. Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustments, and following up to ensure resolution. Maintaining financial accounts by processing customer adjustments. Contributing to team effort by accomplishing related requests as needed. Qualifications: We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $0.25 increments to a max of $1.00 over minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool. CSRs must: Be 15 years or older. Be attentive to detail. Be customer-oriented, friendly, and energetic. Have cash management skills. Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise. Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above-listed duties with reasonable accommodation if needed. Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr
