Customer Experience Coordinator

3 weeks ago

Alpharetta, United States Empower Brands Full time

Job Overview: JAN-PRO is seeking a detail-oriented and proactive Brand Customer Experience Coordinator to support our brand management team. This role involves combining administrative tasks with brand coordination responsibilities to ensure the effective execution of our marketing strategies, customer experience, and operational processes. The ideal candidate will have strong organizational skills and a passion for enhancing our brand. Responsibilities: Focus on improving customer service and retention. Provide training on customer experience and best practices. Monitor customer satisfaction and feedback. Assist franchisees in resolving customer issues and improving service quality. Provide insights and recommendations based on data analysis. Track the effectiveness of growth initiatives. Develop and maintain performance dashboards. Support the field team with data-driven decision-making. Provide logistical and administrative support to the JAN-Pro Leadership team. Coordinate scheduling and communication. Prepare reports and documentation. Assist with planning and organizing training sessions and meetings. Manage contest data and own the awards. Assist National Accounts with RFP completion and other administrative responsibilities. Assist National Accounts with communications with Regional Developers. Qualifications: Education: Associates degree required; Bachelor’s degree in Business Administration, Communications, or a related field preferred. Experience: 1-3 years of experience in brand management, customer experience, marketing coordination, or administrative support. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with marketing and project management tools. Ability to work independently and as part of a team in a dynamic environment. High attention to detail and proactive problem-solving skills. Attributes: Professionalism: Demonstrates professionalism and discretion in handling confidential information. Adaptability: Flexible and able to manage changing priorities and multiple tasks effectively. Creative Thinking: Enthusiastic about brand management with the ability to contribute innovative ideas. Customer Obsessed: Committed to providing excellent service to both internal and external stakeholders. What We Offer: Competitive salary and benefits package. Opportunities for career growth and professional development. A collaborative and supportive work environment. About the JanPro Systems International: JAN-PRO offers customized commercial cleaning plans and dedicated support for JAN-PRO Cleaning and Disinfecting Franchisees (also known as Certified Business Owners) through our network of Regional Franchise Developers (RFDs). JAN-PRO requires its RFDs to complete extensive training on JAN-PRO brand standards, the latest technologies, JAN-PRO branded processes, cleaning techniques, and auditing of services. The combination of proprietary processes like our EnviroShield process — the same cleaning process used to sanitize hospital operating rooms — an extensive cleaning regimen each visit, and ongoing certification keeps JAN-PRO Cleaning & Disinfecting Franchisees the leader in commercial cleaning. #J-18808-Ljbffr

  • Customer Experience Supervisor

    2 weeks ago

    Alpharetta, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Customer Care Coordinator

    2 weeks ago

    Alpharetta, United States Jackson Healthcare Full time

    Overview Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care. The Customer Care Coordinator is...

  • Customer Care Coordinator

    1 month ago

    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Customer Care Coordinator is accountable for...

  • Customer Care Coordinator

    1 month ago

    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Customer Care Coordinator is accountable for...

  • Customer Care Coordinator

    4 weeks ago

    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care. The Customer Care Coordinator is accountable for...

  • Customer Care Coordinator

    2 weeks ago

    Alpharetta, United States Jackson Healthcare Full time

    Overview Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care. The Customer Care Coordinator is...

  • Customer Care Coordinator

    4 weeks ago

    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Customer Care Coordinator is accountable for...

  • Customer Care Coordinator

    1 week ago

    alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Customer Care Coordinator is accountable for...

  • Customer Care Coordinator

    4 weeks ago

    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Customer Care Coordinator is accountable for...

  • Customer Care Coordinator

    2 hours ago

    Alpharetta, United States Jackson Healthcare Full time

    Overview Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care. The Customer Care Coordinator is...

  • Customer Experience Leader

    2 months ago

    Alpharetta, United States Intradiem Full time

    Job DescriptionJob DescriptionIntradiem's intelligent automation solution for customer service teams is reinventing customer service for everyone.Who We AreIntradiem is a technology company on a mission to reinvent customer service through automation. What We DoWe develop innovative, AI-powered Intelligent Automation solutions for contact center and...

  • Customer Engagement Coordinator

    3 weeks ago

    Alpharetta, United States Robert S. Smith, M.D., Inc. Full time

    Job DescriptionJob DescriptionCustomer Engagement CoordinatorCompany: VIZIA DiagnosticsReporting To: Customer Engagement SupervisorLocation: VIZIA HQ - Alpharetta, GA Salary: $47,000 to $54,000, depending on experienceCompany Summary:VIZIA Diagnostics is a stand-alone, surgical pathology laboratory serving clients nationwide. Our team is focused on...

  • Customer Experience Representative

    5 days ago

    Alpharetta, United States Regina Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our Ticket Operations team, you will be responsible for providing exceptional customer service to Rider Nation, ensuring a seamless and enjoyable experience for our fans.Key ResponsibilitiesProvide front-line...

  • Customer Experience Associate

    1 day ago

    Alpharetta, United States SiteOne Landscape Supply Full time

    Job Description**About SiteOne Landscape Supply**SiteOne Landscape Supply is a leading wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products and services to support our customers' needs.Job SummaryWe are seeking a highly motivated and...

  • Customer Care Coordinator

    3 months ago

    Alpharetta, United States LocumTenens.com Full time

    Job DescriptionJob DescriptionWelcome to a Career Opportunity with LocumTenens.com!  We are a member of the Jackson Healthcare family of companies, the third largest healthcare staff­ing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.  You will find us included among Atlanta's Best Places to Work, ranked...

  • Customer Experience and Sales

    5 days ago

    Alpharetta, United States FREEBIRD STORES Full time

    About Freebird StoresFreebird Stores is a rapidly expanding retail company that values people and product above all else. We are looking for a highly organized and self-driven individual to join our team as an Assistant Manager.ResponsibilitiesContribute to a positive work environment that fosters employee engagement and motivation.Be a proactive and...

  • Customer Service Coordinator

    1 week ago

    Alpharetta, Georgia, United States FAMJ LLC Full time

    Job DescriptionBenefits:Employee discountsOpportunity for advancementBenefits/PerksCompetitive Hourly PayCareer Growth OpportunitiesFun and Energetic EnvironmentDiscount on Products and ServicesJob SummaryWe are seeking a warm, enthusiastic, and inviting receptionist/concierge to enhance our customer experience.As the first point of contact for our clients,...

  • Customer Experience Specialist

    5 days ago

    Alpharetta, United States Stora Enso Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for customers, you will be responsible for handling inquiries, resolving issues, and providing exceptional service.Key ResponsibilitiesHandle initial customer contact for general inquiries, such as...

  • Retail Customer Experience Manager

    2 days ago

    Alpharetta, Georgia, United States TJ Maxx Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesCustomer Experience: Create a...

  • Lead Customer Experience Specialist

    3 months ago

    Alpharetta, United States Landis+Gyr Full time

    ** Lead Customer Experience Specialist** Landis+Gyr is a leading global provider of integrated energy management solutions for the utility sector. Offering one of the broadest portfolios, we deliver innovative and flexible solutions to help utilities solve their complex challenges in Smart Metering, Grid Edge Intelligence and Smart Infrastructure. With sales...