Customer Care Coordinator

3 months ago

Alpharetta, United States LocumTenens.com Full time
Job DescriptionJob Description

Welcome to a Career Opportunity with LocumTenens.com  We are a member of the Jackson Healthcare family of companies, the third largest healthcare staff­ing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.  You will find us included among Atlanta's Best Places to Work, ranked #6 on Fortune 2018 Best Companies to Work for in Health Care and Biopharma, and on the Fortune 2018 100 Best Workplaces for Millennials.  When hospitals or medical facilities are understaffed, they rely on us to find them the right temporary healthcare providers on demand.  Patients Need Doctors – that’s where we come in … and you don’t need a medical degree  Demand is high and career opportunities are expanding.

This is a fantastic opportunity to join our award-winning, innovative company and start contributing to our success immediately  Part of our mission is to improve the lives of everyone we touch, and this starts with yours  We are committed to deliver a unique, supportive culture.  Benefits (including paid time off, medical insurance, etc.) begin on the first day of employment. 401(k) availability and matching begin on 1st day of the month after you start work.  Our on-site amenities are available to all employees, including:  medical services, full-service fitness facilities, and more

 “The Customer Care Team is a welcoming, amazing and dynamic group.  We take pride in our vision to be the premier provider of customer care and hospitality services to our providers and clients in the locums industry.” - Associate Vice President of Customer Care

Description

The Customer Care Coordinator assists with drafting service agreements and addendums, sending client confirmations, acquiring malpractice coverage from our carrier, and tracking booking information in an internal database.  Each coordinator is responsible for answering questions as they arise regarding these areas.  In addition, the Coordinator role supports our production teams by processing their bookings/contracts, as well as recording dates of physician assignments. Coordinators assist our customer care specialists on various tasks that may include sending weekly welcome gifts to new providers and clients, and working on other projects as assigned.  At LocumTenens.com, Customer Care is not a department … it is our job

Requirements

Bachelor's degree or 3 years of relevant work experience in an office environment preferred.  

The winning candidate also possesses the following talents and skills:

  • Proficient knowledge of Microsoft Word, Excel and Outlook
  • Excellent customer service, critical thinking and organizational skills
  • Solid analytical and problem-solving abilities and ability to multi-task in a fast-paced environment
  • Excellent interpersonal and public relations skills
  • Ability to work well both independently and within a team
  • Committed to quality service

#CareeratLT

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Company DescriptionWant to work for a leader in the healthcare industry? You can, and it doesn’t require a background in the medical field. If you don’t know us, it might be a surprise that you, your family or friends have likely seen a Healthcare provider we placed. Patients Need Doctors and our Associates find them

We are LocumTenens.com, a member of the Jackson Healthcare family of companies making up the second largest healthcare staffing firm in the U.S. (serving more than 7 million patients in over 1,400 healthcare facilities). You will find us included among Atlanta's Best Places to Work and ranked #6 on Fortune 2018 Best Companies to Work for in Health Care and Biopharma.

We put Customers at the Core, which means we are committed to people. Our business places independent Healthcare providers across the country, especially to underserved markets.

Working with the great people at “LT” is the top-rated reason Associates enjoy our Company. We also offer great Benefits (including paid time off, medical insurance, etc.) which begin the first day of employment. 401(k) availability and matching begin on 1st day of the month following the day of hire. Our unique and best-in-class campus offers many on-site amenities including medical services, full-service restaurant, fitness facilities, covered parking and moreCompany DescriptionWant to work for a leader in the healthcare industry? You can, and it doesn’t require a background in the medical field. If you don’t know us, it might be a surprise that you, your family or friends have likely seen a Healthcare provider we placed. Patients Need Doctors and our Associates find them \r
\r
We are LocumTenens.com, a member of the Jackson Healthcare family of companies making up the second largest healthcare staffing firm in the U.S. (serving more than 7 million patients in over 1,400 healthcare facilities). You will find us included among Atlanta's Best Places to Work and ranked #6 on Fortune 2018 Best Companies to Work for in Health Care and Biopharma.\r
\r
We put Customers at the Core, which means we are committed to people. Our business places independent Healthcare providers across the country, especially to underserved markets. \r
\r
Working with the great people at “LT” is the top-rated reason Associates enjoy our Company. We also offer great Benefits (including paid time off, medical insurance, etc.) which begin the first day of employment. 401(k) availability and matching begin on 1st day of the month following the day of hire. Our unique and best-in-class campus offers many on-site amenities including medical services, full-service restaurant, fitness facilities, covered parking and more

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