(USA) Technical Customer Service Representative II

4 weeks ago


Batavia, United States LanceSoft Full time

Job Title: Customer Service Representative Location: Batavia, IL, 60510 Duration: 06 Months Contract Hours: 09:00 AM – 05:30 PM (Mon – Fri) Description: The Customer Service Rep. provides superior Customer Service to client’s North American dealer network. Place Orders. Reduce Backorders on predecessor part numbers. Handle any non-confirming projects that are not dealer facing. Assist other representatives with their manual work. Work on projects assigned by the Customer Service Manager. The Customer Service Representative will be responsible for fielding inbound customer calls from North American dealers regarding specific parts orders. Collaborate with other departments to deliver parts order information to customers over the phone and re-direct calls to the appropriate personnel when necessary. The client’s Parts Division has an exciting opportunity for a high-impact Customer Service Rep to join its team in delivering extraordinary results at the Batavia Parts Distribution Center. This role has growth potential and developmental opportunities. Drive the highest level of service and quality to our dealership network. #J-18808-Ljbffr



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