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Donor Experience Officer

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The Individual Giving team at the IU Foundation is seeking a Donor Experience Officer (DXO) to build relationships and execute outreach to alumni and friends of IU This is an amazing opportunity for someone interested in a long-term career in front-line fundraising, and there is a clear career path for exceptional talent Using the Evertrue platform, the Donor Experience Officer will manage a portfolio of donors, with clear metrics and goals for outreach, donor meetings, dollars brought in, donor count, and pipeline growth. The successful DXO will collaborate with other departments both internally at the university (including Advancement Marketing, Alumni Relations, and Development) and externally, to effectively execute 1:1 outreach campaigns using technology resources including fundraising cloud platforms, social media, and virtual communications software. The successful DXO has a passion for connecting with people, a goal-oriented mindset, and an openness and passion for trying new things and being a part of a brand-new team Check out the video below to learn more about a day in the life of a DXO and apply today We can’t wait to speak with you Qualifications

A Bachelor's degree is strongly preferred. Minimum 2 years of professional experience in direct sales, marketing, communications, fundraising, non-profit, or a call center strongly preferred. Combinations of related education and experience will be considered. Excellent interpersonal, written, and verbal communication skills across various mediums, especially via video conferencing, text, and phone. Strong technical skills relating to web-based communications including advanced knowledge of Microsoft package, Client Relationship Management (CRM), Content Management System (CMS), email creation, and social media platforms. Ability to use and implement new technologies to the organization’s advantage. Ability to apply creative and entrepreneurial thinking, while applying sound judgment and conducting oneself with integrity. Experience handling interpersonal relationships maturely, thoughtfully, and empathetically, including the ability to work with individuals from diverse backgrounds. Strong collaboration and organizational skills and the ability to prioritize effectively. Ability to handle confidential material responsibly and interact professionally with a wide spectrum of individuals. Apply today We are accepting applications now through August 5th, 2024. A cover letter articulating your interest in the position is highly recommended for consideration.

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