We have other current jobs related to this field that you can find below


  • Fort Worth, United States Service Experts Full time

    Location: Ft. Worth, TXWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU...


  • Fort Worth, United States Service Experts Full time

    Location: Ft. Worth, TXWhy You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for...


  • Fort Worth, Texas, United States Airco Service Full time

    Position: Customer Support SpecialistOverview:Join our dynamic team at Airco Service as a Customer Support Specialist. We are dedicated to providing exceptional service to our clients and are looking for enthusiastic individuals who share our commitment to excellence.Work Schedule:Our operational hours span from Monday to Saturday, 7:00 AM to 8:00 PM....


  • Fort Worth, Texas, United States Twin Kell Cleaners Ltd Full time

    About Twin Kell Cleaners Ltd We are a reputable dry cleaning and laundry service committed to providing exceptional customer experiences. We strive for excellence in every aspect of our business, from garment care to client interaction. Customer Service Specialist Responsibilities: Provide outstanding customer service by addressing all inquiries and needs...


  • Fort Worth, United States Diabetes and Thyroid Center of Fort Worth, PLLC Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the servicesTroubleshoot and resolve product issues and...


  • Fort Worth, United States OneMain Financial Full time

    Customer Service Specialist (Intermediate) As a Customer Service Specialist, you will become an integral part of our quality-driven team. Customer Service Reps are held to a high standard and must be able to multi-task without compromising quality. The successful candidate will respond to a variety of telephone inquiries on a variety of issues using...


  • Fort Worth, Texas, United States T.J. Maxx Full time

    Join Our Team as a Customer Service Specialist IIAt T.J. Maxx, we are dedicated to providing an exceptional shopping experience for our customers. As a Customer Service Specialist II, you will play a crucial role in fostering a welcoming atmosphere.Your Responsibilities:Deliver friendly and informed assistance to both internal and external customers.Engage...


  • Fort Worth, United States OneMain Financial Full time

    Customer Service Specialist (Intermediate) As a Customer Service Specialist, you will become an integral part of our quality-driven team. Customer Service Reps are held to a high standard and must be able to multi-task without compromising quality. The successful candidate will respond to a variety of telephone inquiries on a variety of issues using...


  • Fort Worth, Texas, United States US Radiology Specialists Full time

    Position Overview:US Radiology Specialists is in search of a dedicated and experienced professional to fill the role of Patient Service Representative. This full-time position is essential in providing exceptional patient care and support.Compensation and Benefits:We offer a competitive base salary along with shift differentials and monthly bonus...


  • Fort Worth, Texas, United States Midas International Full time

    Join Midas International as an Automotive Customer Service Specialist!At Midas, we are committed to delivering exceptional automotive services, focusing on vehicle inspection, diagnosis, and repair. Our team is comprised of skilled professionals who leverage their ASE Certifications and extensive automotive repair experience to provide top-notch service.Role...


  • Fort Worth, Texas, United States Moritz Kia Hurst Full time

    Join Our Team as a Customer Service Specialist!Are you an experienced Service Advisor or Service Consultant? We are excited to offer a competitive sign-on bonus for top performers.Key Responsibilities:Manage service orders and ensure smooth operations in the Drive Lane.Deliver prompt, courteous, and effective service to all customers.Take ownership of the...


  • Fort Worth, Texas, United States US Radiology Specialists Full time

    Position Overview:US Radiology Specialists is in search of a dedicated and experienced professional to join our team as a Patient Service Representative. This full-time role is essential in providing exceptional support to our patients and ensuring a seamless experience at our facilities.Compensation and Benefits:We offer a competitive salary structure,...


  • Fort Worth, United States Guinco Service Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompany partiesCompetitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offSavings bankTraining & developmentVision insuranceWellness resourcesCustomer Service Representative - CoordinatorGuinco Service was founded by Jeff Guinn on April 15, 1997. We are a...


  • Fort Worth, Texas, United States Operio Group Full time

    Job OverviewAre you eager to be part of a supportive team?We are in search of a dedicated full-time Customer Service Order Specialist who will facilitate the smooth processing of orders to meet customer specifications. This role involves entering orders and addressing all inquiries related to order status and documentation. The Customer Service Order...


  • Fort Worth, Texas, United States CornerStone Staffing Full time

    CornerStone Staffing is seeking a dedicated Customer Service Operations Specialist to join our dynamic team. Position Overview: As a vital member of our operations team, you will play a crucial role in managing customer interactions and ensuring seamless communication across various channels. Key Responsibilities:Daily collection and assessment of incoming...


  • Fort Lee, United States 61st Street Service Corp Full time

    Career Opportunities with 61st Street Service Corp Current job opportunities are posted here as they become available. Customer Service Specialist I #Full Time The Customer Service Specialist I is responsible for handling and resolving incoming phone calls from patients, insurance carriers, and/or physician offices. Responsibilities will include collections...


  • Fort Worth, United States Cottonwood Residential Full time

    Hiring Immediately! Customer Experience/Leasing Specialist at Enclave at Golden Triangle in Fort Worth, TX! Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly...


  • Fort Worth, United States Cottonwood Residential Full time

    Job DescriptionJob DescriptionHiring Immediately! Customer Experience/Leasing Specialist at Enclave at Golden Triangle in Fort Worth, TX!Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat...


  • Fort Worth, United States Epiphany Business Services, LLC Full time

    Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a service-oriented, motivated individual to...


  • Fort Worth, Texas, United States CornerStone Staffing Full time

    Position Overview: Are you equipped with outstanding customer service skills in the banking sector? Do you possess a background in mortgages and a passion for helping clients? We present a remarkable opportunity with a prominent Financial Institution.Job Title: Mortgage Call Center RepresentativeLocation: Remote; candidates must reside in the Dallas/Fort...

Customer Service Specialist

1 month ago


Fort Worth, United States Service Experts Full time

Location: Ft. Worth, TX Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT Service Experts Company Perks and Benefits for YOU Generous PTO provided: 20 paid days off within your first year of employment (vacation & national holidays) 25 paid days off after your 2nd year of employment No layoffs during “Slow Season” – due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Wellness program options for free employee medical Company-provided smart phone, tablet, uniform plan, and tool replacement program Internal Training Academy to enhance your skills Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family Short-term and Long-term disability insurance options to protect you and your family Supplemental benefit programs such as Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing Position Summary: The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in the day-to-day operation of the Center. Key Responsibilities: Answers incoming phone calls from customers and assists or routes calls to the appropriate person Maintains good customer relations and ensures that all calls meet Service Experts’ standards Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, and chat (questions may include billing inquiries, technician ETA, scheduling issues, and general company product and service questions) Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues Maintains customer records by updating account information Accurately dispositions calls in call monitoring software Adheres to CPI compliance regulations when taking payments over the phone Updates capacity planner whenever calls are booked, rescheduled, or canceled Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response Communicates with customers on the status of service calls Assists with dispatching as needed Continually maintains working knowledge of all company products, services, and promotions Reliable attendance and on-time job performance Performs similar/other duties as needed or assigned Qualifications: High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment Experience or training in the use of computers and related systems in an administrative office environment Must be able to multi-task and work effectively in a fast-paced and constantly changing work environment Excellent customer-service, communication, and interpersonal skills Effective communication skills to resolve customer issues, complaints, or concerns Ability to communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner Ability to work effectively in both a team and an independent environment Ability to make decisions based on established guidelines and procedures Ability to accept empowerment and make decisions regarding customer satisfaction with confidence Effective organizational and time-management skills An understanding and knowledge of the HVAC/Refrigeration Industry is an asset #J-18808-Ljbffr