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Retail Service Specialist
2 months ago
Retail Service Specialist
We are looking for someone who will thrive in a sales and service environment. We'll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You'll also have the opportunity to advance with skill-based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).
This is an exciting entry-level position in our branch network and ideal for candidates interested in working in a teamwork environment interfacing with AAA members.
This position fulfills member requests such as taking passport photos, planning road trips, distributing maps and tour books, cashiering duties, and other services for members.
Our branch hours of operation are Monday through Friday 9 am - 5 pm and Saturday 10 am - 2 pm. We are closed on Sundays and most holidays.
Qualifications:
Experience in retail sales, banking, or similar customer service/sales environment
Proven ability to exceed assigned sales or service quality goals
Ability to work overtime including Saturdays
Experience with Microsoft Office basics
Ability to travel locally when necessary
A high school diploma or GED
Successful completion of a background check and drug screening
The starting pay range for this position is $20.00 - $22.00 per hour. Additionally, after completion of your first year in the role, you will be eligible to participate in our incentive program based on your team and individual performance.
Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services, and more)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees, we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer.
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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