Customer Demand Analyst
1 month ago
POSITION SUMMARY
The Customer Demand Analyst monitors and ensures the daily integrity of the CLM Open Order book supports the CLM Business Goals (Daily Shipping Plan). Works with various departments to compile data, communicate status to vested parties, and updates PRMS to reflect current commitments.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
- Utilizes Daily Fill Rate Report to ensure the Build Plan and the Shipping Plan remain in sync and supports the Financial Plan.
- Monitors daily material expedite signals and collaborates with buyer, suppliers and logistics providers to ensure product arrives on time to support production requirements.
- Analysis date and Communicates to all vested parties the actions required to ensure AS400 information is accurate and updated.
- Follows up with various team members on late supplier deliveries, production work orders, and customer shipments to ensure OTD integrity.
- Works closely with Production Planning to refine the production schedule where needed.
- Supports daily production release process, generates work orders, prints production documentation, and builds work order packets
- May perform any combination of the following duties: compile and record production data from customer orders, work orders, product specifications, and using different word processing techniques
- Perform other qualified duties as assigned
Supervisory Responsibilities:
This job has no supervisory responsibilities.
SKILLS & ABILITIES
Education: High School diploma/GED required. Associate Degree in a business-related field is preferred.
Experience: 1-3 years of manufacturing/production experience required. Experience serving a demanding production environment and understanding how to meet their needs. HVAC product knowledge is preferred.
Computer Skills: Ability to type a minimum of 35 wpm.Skilled with MS Office Suite including MS Excel.
Certificates & Licenses: N/A
Other Requirements: Excellent written and verbal communication skills, detail oriented and ability to adapt to a variety of production control issues that require prompt and efficient resolutions.
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