Client Manager
2 days ago
CLIENT MANAGER APPARATUS is a New York-based designer and manufacturer of a distinctive catalog of high-end, high-touch lighting, furniture and objects. We produce both in-house and with the support of high-quality external partners; our catalog is sold globally. The Client Manager is responsible for managing and cultivating relationships and a corresponding book of business within a specific territory. This role is the primary contact for interior designers, architects, end-users and purchasing agents. A high degree of aesthetic and technical knowledge and elevated communication ability is required to manage these relationships effectively. This role is an in-person role and based in our gallery in New York. RESPONSIBILITIES: Primary representative of APPARATUS in allocated sales territories. Develop a deep knowledge of and effectively share APPARATUS product and brand story to drive client engagement and sales. Manage client orders efficiently through the sales process and in the utilization of Salesforce – including quoting, invoicing, billing, order completion and shipping. Consistently execute approved brand activities to grow business in your territory, including follow-ups, thank you notes, re-engagement correspondence, micro-events and studio visits. Represent APPARATUS with elevated presentations for clients to walk them through collections – including in-person, digitally and by phone, to explore all client needs and possible APPARATUS solutions. Provide consistently positive and engaging client experience through accurate information, timely response, and warmth in communication. Provide follow-up care and problem-solving as needed. Utilize reporting to manage your book of business, recognize areas of opportunity and partner with leadership to create and deploy outreach strategies to optimize sales in your territory. Manage client expectations effectively by building an understanding of cross-functional processes and structures and what is possible and not possible. Perform to established KPIs through company-directed tasks and activities to achieve goals. Collaborate with Sales Director for effective delegation of tasks if applicable. Able to manage-up and report to direct manager on tasks, trends and ideas. Consistently seek to support the global APPARATUS sales team with client needs by developing and delivering solutions to maintain the highest level of client experience and reaching monthly and yearly sales goals. SKILLS Excellent time-management skills, independent drive, and the ability to work under pressure while delivering a positive and elevated on-brand experience. Excellent verbal and written communications skills. Able to build rapport quickly and effectively with different personalities. Curious and resourceful approach to learning. Comfortable with a majority computer-based workload and the need for accuracy. Strong aesthetic and presentation skills, with a keen eye for detail. Strategic and solutions-based thinker. A consistently positive attitude displayed both as an individual and within a collaborative team of peers and management. Ability to respond professionally to critical feedback and proactive in seeking support and help when needed. EXPERIENCE 3-6 years elevated sales experience in a similar client-facing role in either the interior design industry or with luxury products. Proven ability to develop and maintain ongoing client relationships. Knowledge and interest in contemporary design. Experience in a business that requires a team to execute the common vision, understands the value of the individual and the team. Proven ability in a high-paced environment that values consistency, efficiency, and excellence. WORK SCHEDULE Full-time gallery hours Longer hours and weekend availability as needed. Travel as needed. PERFORMANCE REVIEW AND CHECK-INS SCHEDULE Regular check-ins. Annual performance review. Salary from $90,000 (inclusive of salary and commission) This is a full-time position with competitive compensation and benefits. We are an Equal Opportunity Employer. Position is based in our New York Gallery. Must be legally authorized to work in the U.S.without sponsorship. #J-18808-Ljbffr
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Client Manager
2 weeks ago
New York, New York, United States Interbrand Full timeAbout InterbrandAt Interbrand, we understand the importance of building iconic brands that drive business growth. Our team of experts is dedicated to helping clients navigate the complexities of the market and create a lasting impact.Job DescriptionWe are seeking a highly skilled Client Manager to join our team. As a Client Manager, you will be responsible...
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Client Manager
4 weeks ago
New York, New York, United States Apparatus Studio Full timeAbout the RoleWe are seeking a highly skilled Client Manager to join our team at Apparatus Studio. As a Client Manager, you will be responsible for managing and cultivating relationships with our clients, driving sales growth, and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and maintain strong relationships with clients,...
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Client Manager
1 week ago
New York, New York, United States Apparatus Studio Full timeJob DescriptionAPPARATUS Studio is seeking a highly skilled Client Manager to join our team in New York. As a Client Manager, you will be responsible for managing and cultivating relationships with interior designers, architects, and other key stakeholders in a specific territory.Key ResponsibilitiesDevelop and maintain strong relationships with clients to...
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Client Manager
2 months ago
New York, United States Interbrand Full timeAbout Interbrand Interbrand understands what it takes today to build the world's most iconic brands.To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.Interbrand is its people. We are a global team of highly...
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Client Manager
4 weeks ago
New York, United States Interbrand Full timeAbout Interbrand Interbrand understands what it takes today to build the world's most iconic brands. To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism. Interbrand is its people. We are a global team of highly...
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Client Manager
1 month ago
New York, United States Interbrand Full timeAbout Interbrand Interbrand understands what it takes today to build the world's most iconic brands. To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism. Interbrand is its people. We are a global team of highly...
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Client Manager
1 month ago
New York, United States Interbrand Full timeAbout Interbrand Interbrand understands what it takes today to build the world's most iconic brands. To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism. Interbrand is its people. We are a global team of highly...
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Client Manager
2 weeks ago
New York, New York, United States Apparatus Studio Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Manager to join our team at Apparatus Studio. As a key member of our sales team, you will be responsible for managing and cultivating relationships with interior designers, architects, and other key stakeholders in the luxury design industry.Key ResponsibilitiesDevelop and maintain strong...
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Client Manager
2 weeks ago
New York, New York, United States Optiv Full timeAbout the RoleAs a Client Manager at Optiv, you will be responsible for developing and executing sales strategies to drive revenue growth and expand our presence in the market.You will work closely with cross-functional teams to build and execute multi-year strategic account management plans, identify and pursue new business opportunities, and develop and...
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Client Manager
2 weeks ago
New York, New York, United States World Wide Technology Full timeUnlock Your Potential as a Client Manager at World Wide TechnologyAre you a seasoned sales professional looking to take your career to the next level? Do you have a passion for technology and a drive to succeed? We're seeking a talented Client Manager to join our Media Entertainment account team at World Wide Technology.About the RoleAs a Client Manager, you...
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Client Success Manager
2 weeks ago
New York, New York, United States Exegy Inc Full timeJob Title: Client Success ManagerExegy Inc is seeking a Client Success Manager to join our team in New York City. As a Client Success Manager, you will be responsible for ensuring our clients receive the best client service from a solutions, product, project, and relationship management perspective.Key Responsibilities:Develop as a subject matter expert...
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Strategic Client Manager
2 weeks ago
New York, New York, United States AMA CONSULTING Full timeJob DescriptionAMA Consulting LLC, a Maryland-based Limited Liability Company, provides a range of analytical, acquisition, and business management support services to federal agencies.We are an Equal Opportunity/Affirmative Action Employer.Job Title: Engagement DirectorThe Engagement Director provides executive-level oversight and direction for client...
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Senior Client Manager
2 weeks ago
New York, New York, United States SMG Full timeJob Title: Senior Client ManagerAt SMG, we're seeking a seasoned Senior Client Manager to join our team. As a key member of our Client Management department, you'll be responsible for leading our client relationships, driving business growth, and ensuring exceptional client service.Key Responsibilities:Develop and execute client engagement strategies to...
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Senior Client Manager
3 weeks ago
New York, New York, United States SMG Full timeJob Title: Senior Client ManagerWe are seeking an experienced Senior Client Manager to join our team at SMG. As a Senior Client Manager, you will be responsible for leading our client relationships and driving business growth through strategic planning and execution.Key Responsibilities:Develop and execute client strategies to drive business growth and...
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Strategic Client Manager
1 month ago
New York, New York, United States Fidelity Information Services Full timeJob DescriptionAt Fidelity Information Services, we are seeking a highly skilled Strategic Client Manager to join our team. As a key member of our client management team, you will be responsible for maintaining and growing client relationships, ensuring client satisfaction, and driving business growth.Key Responsibilities:Strategically manage client...
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Client Relationship Manager
3 weeks ago
New York, New York, United States Apparatus Studio Full timeJob Title: Client ManagerApparatus Studio is seeking a highly skilled Client Manager to join our team in New York. As a Client Manager, you will be responsible for managing and cultivating relationships with interior designers, architects, and other key stakeholders in the luxury design industry.Key Responsibilities:Develop and maintain strong relationships...
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Client Service Manager
2 weeks ago
New York, New York, United States eClercx Full timeAbout the RoleThe Client Service Manager will be the key liaison between clients, stakeholders, and onshore and offshore delivery teams. This role requires exceptional interpersonal skills, a strategic mindset, operational understanding, and the ability to manage multiple accounts and/or client stakeholders effectively.Key ResponsibilitiesCultivate strong,...
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Client Service Manager
1 week ago
New York, New York, United States Gallagher Full timeAbout the Role:We are seeking a highly skilled Client Service Manager to join our team at Gallagher. As a Client Service Manager, you will be responsible for delivering exceptional service to our clients by leading client accounts and developing effective client service teams. You will apply your business insight and strong dedication to service to create...
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Strategic Client Manager
2 weeks ago
New York, New York, United States Baldwin Risk Partners Full timeJob SummaryThe Sr Client Executive is responsible for the management and service of complex accounts and functions at a strategic level to develop and retain consultative relationships with clients. This individual must also evaluate and educate clients on missing or newly available coverage options.Key Responsibilities Experience with managing clients...
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Client Success Manager
3 weeks ago
New York, United States ProCFO Partners Full timeThis is a remote position. Job Title: Client Success Manager Location: Remote Reports to: Client Success Leader Company Overview: Since 2020 ProCFO Partners has been revolutionizing financial management for small to midsized businesses. By offering fractional CFO services we provide tailored financial strategies and insights that help businesses...
