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Cash Operations Representative

3 months ago

Shelton, United States SITE Full time

Job DetailsJob LocationLucky Dog Casino - Shelton, WAPosition TypeFull TimeJob ShiftAnyDescriptionSUMMARY:This position is responsible for performing all duties of the cash operations department in accordance to the Lucky Dog Casino Standard Operating Procedures (SOPs) and associated task guides. The cash operations positions are vault, cashier and drop/soft count team member. DEPARTMENTAL ESSENTIAL DUTIES AND RESPONSIBILITIES VAULT CASHIER:Deliver outstanding internal and external customer service as a priority.Receive, verify and document all currency and coin from food & beverage banks, event banks, ATR/ATM cassettes, soft count deposits, and bi-weekly banking deliveries.Prepare, document and fill currency for automated teller redemption (ATR) machine and automated teller machine (ATM) cassettes. Create bank deposits as authorized by management.Assure reconciliation of all associated transactions.Use approved forms, hardware, and software to account for currency in the Vault.Assures the vault is balanced for any given shift.Work with surveillance and the TGA according to procedure.DROP/SOFT COUNT:Responsible for conducting the gaming machine bill validator (BV) drop in conjunction with the security department.Assures the approved drop route is followed.Count incoming cash and items of monetary value from the BVs and ATR drop boxes.Verify, bundle and band currency according to procedure. Complete required processes and associated paperwork during and at the end of the count.Follow Soft Count policies and Internal Control Standards (ICs) while completing job functions.Record all transactions and report variances and errors. Transfer counted currency to Vault employee.Responsible for the proper operation of electronic devices.Keep area free of non-approved extraneous items. Work with surveillance and the TGA according to procedure.CORE VALUES:Organizational, interpersonal relation skills and a team-oriented attitude are required.Meet attendance guidelines by reporting to work as scheduled with dependability and consistency. Promote and encourage positive customer relations.Represent the company in a positive manner.Maintain professional dress standards and personal appearance as dictated by the policy manual.Other duties as assigned.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE:High school diploma or general education degree (GED); six (6) months to one (1) year of related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLS:Read, write, speak and understand English. Read, write and comprehend simple instructions, short correspondence, and memos. Effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.MATHEMATICAL SKILLS:Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals, compute rate, ratio, and percent.COMPUTER SKILLS:Must have working knowledge of computers and be familiar with Microsoft Word.REASONING ABILITY:Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Deal with problems involving a few concrete variables in standardized situations.CERTIFICATES, LICENSES, REGISTRATIONS:Class III gaming license issued from the Skokomish Tribal Gaming Commission, and a valid Washington State Drivers License.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORKING CONDITIONS:Work in small confined area.Regularly required to use hands, to finger, handle, or feel. Reach with hands and arms. Talk or hear.Long periods of standing, walking, and/or sitting.Bending. Must be able to lift up 25-50 lbs. Vision may require the following: close, distance, color, peripheral, depth and ability to adjust focus.Typical of that in a busy casino with heavy cigarette smoke, accompanied by a variety of competing noises and communications. Flexible hours (weekends, nights, holidays).DRUG FREE WORKPLACE:The Lucky Dog Casino is a drug-free work environment. Employees may be tested for drug use at random intervals.