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Weekend Hubspot Coordinator

2 months ago

Nashville, United States MindCare Solutions Full time

Clinical Healthcare Coordinator

Job Summary:

The Hubspot Coordinator acts as a liaison and facilitator between MindCare Treatment teams and partners sites, and is responsible for scheduling, assisting with and coordinating clinical activities, appointments, information exchange, and consultations across sites and physicians through the use of telemedicine technology. As part of a multi-disciplinary team, the Hubspot Coordinator helps to ensure that high quality telemedicine services are delivered and properly documented in according to company policy and partner site requirements.

Compensation: $25/hour plus bonus opportunities

Schedule: Part-Time /Saturday & Sunday 12am-8am EST - Remote

Duties/Responsibilities:

Facilitate safe and effective clinical consultations

Work closely with physicians and client staff to ensure the timely and accurate reporting of medical records, schedules, billing, utilization, and outcomes

Manage and coordinate the schedule and appointments, including pre-appointment chart prep and delivery of final encounter notes and supporting documents to customer

Operate video conferencing equipment, telemedical and EMR systems

Assist client sites with scheduling to utilize clinical time most efficiently and effectively and communicate changes in provider availability immediately

Follow appropriate billing and documentation procedures

Assist sites with patient selection and informed consent

Administer screening tools to patients

Conduct and log customer satisfaction check as required

Performs other duties as required

Required Skills/Abilities:

Ability to work independently with minimal supervision

Ability to work as a part of a collaborative team

Excellent verbal communication skills with an emphasis on customer service

Excellent written communication and documentation skills

Ability to work flexible hours as required to meet facility and patient needs

High integrity with excellent problem-solving abilities

Strong organizational skills and the ability to work on a deadline

Ability to operate a personal computer and proficient with Microsoft Office Suite and medical office software, including electric medical record software

Understanding of and commitment to appropriate protection of confidential patient information

Education and Experience:

3 to 5+ years of experience within a behavioral health facility or practice focused on psychiatric/mental health treatment, or equivalent

2+ years experience in practice administration, including scheduling, record keeping, billing, etc.

Experience with telehealth technology, including video teleconference technology

Knowledge of psychiatric medicines and acute psychiatric service line strongly preferred

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