MountainPlex | Restaurant Assistant Manager

2 months ago

Hinton, United States PracticeLinkMountainPlex Full time

Are you humble, hungry, and smart? Are you also people smart? At MountainPlex, regardless of role or position, these are the personal traits we look for in a potential new colleague and teammate.

We are seeking a dynamic and experienced Restaurant Assistant Manager to join our team. The ideal candidate will be passionate about hospitality, have strong leadership skills, and proven track record of delivering outstanding results in a fast-paced restaurant environment. The Restaurant Assistant Manager will work closely with the General Manager to ensure the smooth operation of the restaurant, uphold our high standards of quality and service, and contribute to the overall success of the business.

Responsibilities:

1. Supervise and motivate restaurant staff to deliver excellent customer service and maintain a positive work environment.
2. Assist in training new employees and provide ongoing coaching and development to existing team members to enhance their skills and performance.
3. Oversee daily operations, including opening and closing procedures, ensuring cleanliness and organization, and managing inventory levels.
4. Interact with customers to ensure their needs are met and address any concerns or feedback promptly and professionally.
5. Assist in monitoring sales, expenses, and labor costs to achieve financial targets and maximize profitability.
6. Have a thorough understanding of the menu offerings, ingredients, and preparation methods to effectively communicate with customers and provide recommendations.
7. Ensure compliance with health and safety regulations, food safety standards, and company policies and procedures.
8. Handle any issues or conflicts that may arise in person, on the phone, or through social media according to our standards.
9. Support the General Manager in various tasks and projects as needed to drive business growth and success.

Qualifications:

- Previous experience in a supervisory or management role in the restaurant industry, preferably in a fast-casual setting.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills.
- Solid understanding of restaurant operations, including food preparation, sanitation, and customer service.
- Proficiency in computer software applications, such as POS systems, Microsoft Office Suite, and Google Drive
- Flexibility to work evenings, weekends, and holidays as needed.
- ServSafe certification is a plus.

Benefits:

- Competitive salary based on experience.
- Opportunities for advancement and career growth.
- Health insurance benefits with employer-paid premium option.

- Paid disability and basic life insurance benefits.
- Employee discounts on food and beverages.
- Positive and collaborative work environment.

- Training and career development opportunities.

- Tuition-reimbursement program for eligible employees.

About Us:

The Market on Courthouse Square is a vibrant and bustling fast-casual restaurant located in the heart of the Hinton National Historic District of southern WV. We pride ourselves on providing delicious and fresh food in a welcoming atmosphere. Our menu features a variety of options, from sandwiches and salads to soups and burgers. We are committed to delivering exceptional service and creating a memorable dining experience for our guests. The Market is a subsidiary of MountainPlex Properties.

Our culture is built on collaboration, commitment, and care; our values are based on trust, respect, and mutual accountability; and our mission is to create, enhance, and deliver value to those we serve.

MountainPlex Properties, LLC is a holding company dedicated to the restoration and sustainability of the Hinton National Historic District in southern West Virginia-a turn-of-the century boomtown on the mainline of the Chesapeake & Ohio Railway. MountainPlex Properties operates The Market on Courthouse Square, a gourmet deli and gift shop; The Guest House Inn on Courthouse Square, a non-hosted Bed & Breakfast and Conference Center; The Ritz Theatre Cinema & Performing Arts; Otter & Oak, specialty retail store featuring local artisans in Rivertown Gallery and specialty drinks in Otter Cafe; The Ticket 102.3, ESPN radio, and hits98.fm, Historic Hinton's Hometown Radio; along with historic residential and commercial property rentals.

Please respond to Megan Harvey, VP of Human Resources & Staff Development, jobs@mountainplex.com, 415 2nd Avenue, Hinton, WV 25951.

MountainPlex Properties is an Equal Opportunity Employer. Minorities and Women are encouraged to apply.

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