Client Services Coordinator

4 weeks ago


Washington, United States Small Door Veterinary Full time

At Small Door, our Member Experience team is part of a supportive and collaborative network invested in their growth. Our Member Experience team has the opportunity to work hand-in-hand with our medical team and have direct interactions with our members and their furry friends. We are committed to a healthy work/life balance by leveraging state-of-the-art technology to help cut down on repetitive administrative tasks, and are dedicated to creating and maintaining a positive work culture. Small Door is also the first and only veterinary provider in the country to earn Certified B-Corp status - meaning we abide by strict standards

What you'll do
  • Oversee the scheduling system and wait time for all members
  • Manage calls, emails, and additional communications
  • Source of knowledge for our members by answering questions, sharing information etc.
  • Deliver all billing communications during visits
  • Seek out feedback and communicate to proper channels
  • Maintain a clean, welcoming, and on-brand environment in our practice
  • Bring hospitality and service to the forefront of our business
  • Find solutions for our members
  • Work with members to ensure smooth experiences
  • Monitor and manage the practice by anticipating needs and serving our members
Who you are
  • 2+ years working in a hospitality-focused role (vetmed experience is a plus)
  • Self-motivated, team player, excellent communicator, attention to detail, and customer service oriented
  • Ability to connect with others exudes empathy and compassion
  • Must be able to work flexible/non-traditional hours including weekends
  • Ability to lift up to 25lbs on occasion
  • Availability to work 40 hours a week including one weekend day (schedule is four -10 hour shifts)
  • Passion and a love for animals (especially cats and dogs)
  • Proficient in computer skills (familiarity with slack is a plus)
What you'll get
  • Competitive salary
  • Equity ownership
  • Health, dental + vision insurance
  • 401K (plus 4% company match)
  • Upward mobility and growth opportunities
  • Generous paid-time off, parental leave, and company wide holidays
  • One Medical membership, Commuter benefits, Carrot Fertility benefits, subsidized Health & Wellness benefits
  • Discounted veterinary care for your loved ones
  • Growth opportunities
  • An opportunity to make a real impact on the people around you
  • A collaborative group of people who live our core values and have your back


#J-18808-Ljbffr

  • Washington, United States JOHN AKRIDGE CO LLC Full time

    Job DescriptionJob DescriptionAkridge is a full-service commercial real estate company and a prominent investor and developer in the Washington, DC and North Carolina regions. We invest in, develop, and manage commercial real estate, from office buildings to mixed-use space. Since our founding in 1974, Akridge has acquired, developed, or entitled over 14...


  • Washington, United States Gerontological Society of America Full time

    The Gerontological Society of America (GSA) is seeking a highly organized and detail-oriented individual for a client services coordinator position. The coordinator will provide administrative and project support to successfully operationalize activities. More specifically, this role involves supporting day-to-day operations, coordinating events and...


  • Washington, Washington, D.C., United States Gerontological Society of America Full time

    The Gerontological Society of America (GSA) is seeking a highly organized and detail-oriented individual for a client services coordinator position. The coordinator will provide administrative and project support to successfully operationalize activities. More specifically, this role involves supporting day-to-day operations, coordinating events and...


  • Washington, United States Red Tent Fund Full time

    Position Overview Position Type: Full-time with benefits Target Start Date: August 19, 2024 Reports to: Executive Director Notes: Applicants must be authorized to work in the United States at the time of application. Preference for applicants who are fluent in English and a second language. Priority Application Deadline: July 26, 2024. After this date,...


  • Washington DC, United States Gerontological Society of America Full time

    The Gerontological Society of America (GSA) is seeking a highly organized and detail-oriented individual for a client services coordinator position. The coordinator will provide administrative and project support to successfully operationalize activities. More specifically, this role involves supporting day-to-day operations, coordinating events and...


  • Washington, United States Wilkes County Veterinary Services Full time

    Job DescriptionJob DescriptionDescriptionWilkes County Veterinary Services is a well-established veterinary practice dedicated to providing exceptional care to pets in Wilkes County and surrounding areas. We offer a wide range of veterinary services, including preventive care, surgery, dentistry, and more. Our team is committed to delivering compassionate...

  • Client Coordinator

    2 months ago


    Washington, United States BakerHostetler Full time

    Primary duties of the Client Coordinator include: Task Tracking Update client tracker; send weekly report; update attorney calendars with deadlines and adjust as deadlines are modifiedWeekly follow-up with other PW Team members regarding task/client tracker updatesSend weekly Teams task list to lead partner on FridaysLead partner reporting: Weekly review...


  • Washington, United States ALPHA SUPPORTED LIVING SERVICES Full time

    We are Alpha Supported Living Services, a non-profit organization, we provide residential and community-based services to adults with developmental and intellectual disabilities. Our primary objective at Alpha is to enhance the quality of life for each of our clients by aiding them in learning, personal development, and fostering increased independence....


  • Washington, United States Banfield Full time

    This will be a remote role based out of the Banfield Pet Hospital headquarters in Vancouver, WA. Starting Pay Rate: $18/hour with opportunities for merit increases (salary range: $17.64 - $24.25/hour) Summary and Qualifications: The Client Care Coordinator’s primary role is to provide clients general assistance related to Optimum Wellness Plans, services,...


  • Washington, United States C&M Legal Search, LLC Full time

    Client Accounting Coordinator The Opportunity Our client is seeking a Client Accounting Coordinator to join the Firm. This position will be based in the Washington D.C. office (hybrid). The Client Accounting Coordinator Provides client accounting analysis and billing support to partners, prepares bills, coordinates e-billing process, and follows-up on all...


  • Washington, United States Portland Veterinary Emergency and Specialty Care Full time

    Description Portland Veterinary Emergency and Specialty Care (PVESC) is building a special place where our team members can thrive, grow and learn as they help us provide exceptional veterinary care and client service. If you want to be part of that kind of place, we want you to join our team and help us continue to create it. We are a growing 26...


  • Washington, United States SourcePro Search Full time

    SourcePro Search is conducting a search for an experienced Client Service Specialist to join our client's Litigation Department team. The ideal candidate will provide administrative client services to both internal and external clients. What You'll Do: Maintain a consistent physical presence required to facilitate an interactive and collaborative...


  • Washington, United States SourcePro Search Full time

    SourcePro Search is conducting a search for an experienced Client Service Specialist to join our client's Litigation Department team. The ideal candidate will provide administrative client services to both internal and external clients. What You'll Do: Maintain a consistent physical presence required to facilitate an interactive and collaborative...


  • Washington, United States Portland Veterinary Emergency and Specialty Care Full time

    Description Portland Veterinary Emergency and Specialty Care (PVESC) is building a special place where our team members can thrive, grow and learn as they help us provide exceptional veterinary care and client service. If you want to be part of that kind of place, we want you to join our team and help us continue to create it. We are a growing 26...


  • Washington, United States Harrison Gray Search & Consulting Full time

    Job Description Job Description Harrison Gray Search has partnered with a San Francisco-based private investment office seeking an Analyst on their Client Services team. This new team member will be located in Washington DC. The role of the Analyst on the Client Services team is to support senior team members with services related to banking, insurance,...


  • Washington, United States Pathways To Housing DC Inc Full time

    Job DescriptionJob DescriptionService Coordinators are members of the Assertive Community Treatment (ACT) team who provide flexible, community based services that are designed to promote the stability, recovery and community reintegration of formerly homeless individuals who have a mental illness and abuse substances .The Service Coordinator (SC) maintains a...


  • Washington, United States United Bank Inc Full time

    The primary function is to support the Institutional Services Group of the Wealth Management Division and designated Relationship Managers/Advisors in day-to-day client contact, relationship management, trust and investment account administration, sales, marketing, compliance requirements, and other functions as required to maintain excellent relationships...


  • Washington, United States Rise Technical Recruitment Ltd Full time

    Client Quality Assurance Coordinator£40,000 - £45,000 + Hybrid Working + Specialist Training & Progression + Bonus + Health & Dental Insurance + Enhanced Pension + Benefits (gym membership, holiday)Office based with Hybrid up to 2 days per week. Newcastle, Sunderland, Durham, Washington and surrounding commutable.Are you a customer focused QHSE,...


  • Washington, United States C&M Legal Search, LLC Full time

    Our client is seeking a Client Accounting Coordinator to join their firm, based in the Washington D.C. office with a hybrid work schedule. This role involves providing client accounting analysis and billing support to partners, preparing bills, coordinating the e-billing process, and following up on billing and collection matters. The Coordinator will handle...

  • Service Coordinator

    1 week ago


    Washington, United States Consumer Direct companies Full time

    Culture Vision at Consumer Direct Care Network At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments. WE WELCOME YOU INTO A GROWING COMPANY Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up...