Service Coordinator

1 month ago

Washington, United States Pathways To Housing DC Inc Full time
Job DescriptionJob Description

Service Coordinators are members of the Assertive Community Treatment (ACT) team who provide flexible, community based services that are designed to promote the stability, recovery and community reintegration of formerly homeless individuals who have a mental illness and abuse substances .The Service Coordinator (SC) maintains a primary caseload of 10-12 clients and in collaboration with the transdisciplinary team coordinates and provides ACT services for all clients on the team in a compassionate and responsible manner.

RESPONSIBILITIES:

∙ Collaborate with client in the formulation of an Individual Recovery Plan (IRP) that is reviewed and modified with client on a regular basis;

  • Provide outreach, case management, counseling, advocacy, and other needed services to clients in any environment including: the streets, shelters, jails, hospitals, apartments, office, etc; 80% of contact with clients is conducted in the field;

∙ Provide individually tailored services to each client in the following areas: housing, school, training & work opportunities, activities of daily living, health, wellness self-management, relapse prevention, money management & entitlements, medication support, self help & empowerment, problem solving, family life & social relationships and integrated treatment for substance abuse;

∙ Office Triage, maintain written and computerized records compile reports and complete other program documentation (e;g;, monthly notes, GAIN-SS, progress notes, incident reports, on-call logs, letters, psychosocial assessments); and other duties as deemed necessary.

∙ Generate 4;5 hours of Medicaid billable services each work day;

  • 5 hr/day or 100 units/wk productivity
  • 80% QI Pass Rate

∙ Coordinate and monitor referrals to community services and advocate client participation;

∙ Lead groups, workshops, and in-services on topics relevant to identified areas of client need;

∙ Participate in on-call rotation;

∙ Perform related work as assigned;

QUALIFICATIONS:

  • Bachelors and 2 years’ experience in mental health services/human services; Or 3 years related experience; Or lived experience, some college/continued education and 1year experience paid or unpaid
  • Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations;
  • Career experience in social services, supported housing, or with persons with psychiatric disabilities;
  • Excellent communication, writing, and computer skills;
  • Bilingual English/Spanish a plus;
  • Drivers License required;

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