Customer Onboarding Specialist

4 weeks ago

Atlanta, United States Uncapped Full time
Hybrid role based in Atlanta

Role Overview

At Uncapped, we help ambitious founders realize their dreams. If you are looking for your next role in Sales, come join a high-performing team working with the Founders and decision-makers of high-growth companies across Europe. We are transforming the way digital companies can grow their revenue, and SDRs start long-term relationships by initiating communication with prospective customers. Our solutions delight our customers; our compensation plans are competitive; and our approach to your training, mentoring, and development is hands-on and designed for your success.

We are on a path to becoming a significant company with global influence, and you will be working at the intersection of technology companies and venture capital investment. This role offers an opportunity to join a company and materially contribute directly to its growth. You will learn from experienced colleagues and accomplished sales leaders who will help you develop an "investor's point of view" to qualify prospective customers. This is an exciting time at Uncapped: a fast-paced environment with tremendous potential as we create solutions that empower entrepreneurs to focus on changing the world.

About Uncapped

Founded in 2019, Uncapped is the fastest, most affordable way for growing online businesses to fund marketing and inventory. The company was born out of frustration with the limited financing options available for UK and European entrepreneurs to finance growth.

Uncapped provides working capital loans to brands and retailers around the world, doing between $10m and $100m in turnover.

Uncapped has raised VC funding from most notable investors including Lakestar, Mouro Capital, Global Founders Capital, White Star Capital, Seedcamp, and All Iron Ventures.

What you will do

You will develop and own a portfolio of successful prospects by offering a solution that solves a huge pain point for brands and retailers, and beats alternatives head-to-head. Our customers love what we offer, and 90% take more capital. Great word of mouth brings plenty of qualified leads.
  • Lead nurturing: Qualify inbound and partnerships leads, nurture a pipeline of investment opportunities and assist Account Executives with moving deals through the funnel
  • Process: Master our customer onboarding process, helping business owners connect their sales and finance accounts to share data for underwriting
  • Outreach: Structure outreach campaigns to win-back churned opportunities and help maximise funnel conversion
  • Knowledge: Become a subject matter expert on the alt. financing scape
  • Collaboration: Contribute to the ongoing development of sales-related systems, processes, and business practices by sharing recommendations to improve efficiency and capacity and updating our script to focus on key customer needs.
  • Culture: Lead by example to create an inspiring team environment where ideas are shared, and openness is valued alongside the impact on customers.
Requirements

Who you are
  • You have strong communication skills via phone and email.
  • You have a good academic record (ideally a degree) and a history of thinking outside the box.
  • You are interested in the high-growth businesses ecosystem, specifically e-commerce, SaaS, and D2C business models (or you want to learn quickly about the ecosystem).
  • Experience in a target based, customer-centric role, such as sales or partnerships
  • You are a natural people person: charismatic, emotionally intelligent, and able to adapt your communication style to your audience.
  • You have excellent analytical and administration skills.
  • You are organized, structured and have great attention to detail.
  • Experience with HubSpot or a similar sales platform would be beneficial.
Benefits

What we offer

What we offer

At Uncapped, our people make us successful. We are a start-up with big goals, and we work hard, so we want to give everyone the benefits they really want. We are continually adding to this list as new people joinhere are some of the things you can expect:
  • Unlimited holiday: we believe that well-rested and happy people make the best employees
  • Competitive compensation plan
  • Personal growth fund: Raise your game from great to spectacular
  • Monthly recognition and awards: Celebrate wins big and small
  • The opportunity to make a big impact every day on the lives of European and US entrepreneurs.
  • Workspaces in Warsaw, London and Atlanta


We can only consider applications from candidates eligible to work in the USA without requiring visa sponsorship.

  • Accounting Onboarding Specialist

    2 weeks ago

    Atlanta, United States CNA Search Full time

    Growing Tech Company Seeking Accounting OnBoard Specialist Familiarity with the general principles of accounting Attends and participates in the onboarding and transition of new client calls Trains new clients over Zoom to set up and use all aspects of their accounting in the system Reconciling bank statements Reconciling other non-bank asset accounts...

  • Onboarding Specialist

    3 weeks ago

    Atlanta, United States Emory Healthcare Full time

    Overview: Where you matter as much as the work you do Join Emory Healthcare (EHC) if youre looking for an opportunity with one of the nation's leading Atlanta hospitals in cardiology and heart surgery, cancer, neurology, and more! EHC is where those around you are dedicated to the power of teamwork, fostering an environment where you can learn, grow, and...

  • RCM Onboarding Specialist

    2 weeks ago

    Atlanta, United States Azalea Health Innovations Inc Full time

    IN SUMMARY... The RCM Onboarding Specialist will be our customer's primary contact to ensure they are successfully implemented to receive Azalea Revenue Cycle services. This individual will work closely with clients and internal teams to ensure a smooth onboarding experience, meeting and exceeding client expectations. This role requires strong communication...

  • RCM Onboarding Specialist

    2 months ago

    Atlanta, United States Azalea Health Innovations Inc Full time

    Job DescriptionJob DescriptionIN SUMMARY...The RCM Onboarding Specialist will be our customer's primary contact to ensure they are successfully implemented to receive Azalea Revenue Cycle services. This individual will work closely with clients and internal teams to ensure a smooth onboarding experience, meeting and exceeding client expectations. This...

  • Customer Implementation Associate

    6 days ago

    Atlanta, United States Customer Labs Full time

    About Relay Payments Relay Payments is building a modern digital payment network to revolutionize the trucking and logistics industries. Trusted by more than 400,000 drivers, 100,000 carriers, and 2,000 truck stops nationwide, Relay has brought efficiency and automation to an industry historically reliant on cash, checks, and cards. Relay has joined forces...

  • Onboarding Specialist, Lead

    2 weeks ago

    Atlanta, United States Reserv Full time

    Job DescriptionJob DescriptionDescriptionAbout ReservReserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022....

  • Onboarding Coordinator

    3 weeks ago

    Atlanta, United States GoHealth Urgent Care Full time

    Description Position at GoHealth Urgent Care *Hybrid Role* At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. The Onboarding Coordinator assists in supporting their respective market(s)...

  • Customer Success Specialist

    3 weeks ago

    Atlanta, United States VersiTech Bold Integrated Payments Tonic Full time

    Job Description Job Description Customer Success Field Specialist Full Time with Benefits Salary Range - $50k - $55k + quarterly commission payouts Atlanta, GA - this is a remote / hybrid position Calling all POS & Payments Inside Sales Rockstars! Position Description Overview Get ready to ignite your career in the dynamic world of Restaurant POS and...

  • Payroll Onboarding Specialist

    3 days ago

    Atlanta, United States Insight Global Full time

    Our TeamOn the Payroll Onboarding team, we encourage collaboration and teamwork, while also executing top-notch customer service to our peers and sales field. Our mission is to make sure every new hire- contractor and internal alike- begin their journey with Insight Global with a smooth onboarding experience. Our mission as a Payroll team is to support our...

  • Customer Success Specialist

    1 month ago

    Atlanta, United States VersiTech Bold Integrated Payments Tonic Full time

    Job DescriptionJob Description     Customer Success Field SpecialistFull Time with BenefitsSalary Range - $50k - $55k + quarterly commission payoutsAtlanta, GA - this is a remote / hybrid position Calling all POS & Payments Inside Sales Rockstars!Position Description OverviewGet ready to ignite your career in the dynamic world of Restaurant POS and...

  • Customer Success Specialist

    2 months ago

    Atlanta, United States Endeavor Full time

    Customer Success Specialist · Atlanta, GA · Hybrid Remote Customer Success Specialist No matter where you are in your career, there’s a place for you here. You are empowered to use your voice and help influence the future. This is your chance to do the best work of your career! About Us and Why We’re Hiring... As Pacesetter’s Award Winner for...

  • Customer Success Specialist

    2 months ago

    Atlanta, United States RoadSync Full time

    About Us and Why We're Hiring... As Pacesetter's Award Winner for fastest-growing private companies in 2020 and 2021, RoadSync aims to power commerce anywhere, anytime across the logistics ecosystem with smart, simple, and innovative financial solutions. Our innovative digital platform dramatically reduces processing time and maximizes revenue collection for...

  • Senior Customer Success Specialist

    2 weeks ago

    Atlanta, United States Procure Analytics Full time

    The Opportunity As a Customer Solutions Specialist on our Amicus team, you will report to a Sr. Director and be responsible for onboarding and implementing new customers to the Amicus Tail Spend Management program. Every day is different, but you can expect to: Own your portfolio of Member accounts, having detailed knowledge of their organization structure,...

  • Customer Success Specialist Customer Success Specialist Atlanta, GA Hybrid Remote

    4 weeks ago

    Atlanta, United States RoadSync Full time

    About Us and Why We’re Hiring... As Pacesetter’s Award Winner for fastest-growing private companies in 2020 and 2021, RoadSync aims to power commerce anywhere, anytime across the logistics ecosystem with smart, simple, and innovative financial solutions. Our innovative digital platform dramatically reduces processing time and maximizes revenue collection...

  • Customer Solutions Specialist

    2 months ago

    Atlanta, United States Procurement Advisors LLC Full time

    Company Overview At Procure Analytics (PA), we are passionate about driving continuous value by utilizing cutting-edge technology and implementing customized solutions in various categories to service our 900+ member companies. Headquartered in Atlanta, PA was founded to address the complex challenges of frequently ignored indirect and tail spend categories...

  • Senior SAP SuccessFactors RCM

    3 weeks ago

    Atlanta, United States HR Path Group Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Senior SAP SuccessFactors RCM & Onboarding Consultant The HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS). We intervene in Europe, America and...

  • Lead Customer Support Specialist

    3 weeks ago

    Atlanta, United States The EverRest Group Full time

    Welcome to The EverRest Group, where innovation meets impact in the HVAC industry! Are you ready to be the maestro orchestrating success for HVAC contractors? Join us as our Lead Customer Support Specialist - Host and become a key player in transforming the HVAC landscape. We don't just offer a job; we invite you to be part of a culture that's exciting,...

  • Senior SAP SuccessFactors RCM

    4 weeks ago

    Atlanta, United States HR PATH Full time

    HR PATH   HR Path is global player in HR Consulting.   We provide professional advice and support to organizations for whom human capital is essential in their HR transformation process.  Having a footprint in the Americas, Europe and Asia-Pacific, we are able to offer global support in the development and execution of our customer’s HR...

  • Customer Success Specialist

    1 month ago

    Atlanta, United States Spelman College Full time

    Are you a recent graduate with a passion for helping others? Join Gipper, a dynamic, VC-backed, remote-first tech startup. We empower organizations with our intuitive SaaS tools for content creation and social media management. Trusted by over 3,500 organizations, Gipper enables users to create and share professional content effortlessly, driving community...

  • Customer Care Specialist

    3 days ago

    Atlanta, United States Software Galaxy Systems, LLC Full time

    Description: The role of a Customer Care Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer’s primary point of contact, and you care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a...