Campus Event and Visit Coordinator

2 months ago

Randolph Center, United States Vermont State University Full time
CAMPUS EVENT AND VISIT COORDINATOR

VSC UP BARGAINING UNITFLSA: Non-ExemptGrade: 12

BASIC FUNCTION

Serve as a key member of the Admissions & Enrollment Marketing team as the primary person responsible for the development and implementation of all undergraduate and graduate admissions events, co-managing the training and oversight of student workers, ownership of campus visitors, group visits and the maintenance and analysis of event traffic.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Responsible for the coordination, management and implementation of both in person and virtual admission events (on-campus: admitted student days, open houses, information sessions; off-campus: counselor events and regional prospective student events for both undergraduate and graduate student populations)
  • Provide operational support for on-campus events, including but not limited to outreach to faculty and staff for presentations, managing budget for events, scheduling student workers, preparing materials for visitors and working with offices across campus to coordinate event set up needs
  • Analytical assessment of all on and off campus events, this includes but not limited to open Houses, yield events, and counselor events
  • Coordinate the prospective student visit program by scheduling individual appointments with faculty, coaches, etc. for guests, communicating ahead of time with guests so their visit needs are met by working with campus hosts to ensure a positive guest experience throughout visit
  • Serve as point of contact for outside high school groups or community-based organizations looking to visit campus
  • Build out admissions events in SLATE (CRM) and work with the enrollment marketing team to promote attendance. Utilize SLATE capabilities to plan and evaluate for optimal performance.
  • Regularly survey admissions visitor to assess event satisfaction, developing questionnaires when necessary
  • Regularly collaborate and communicate with the Campus Event and Visit Coordinator-North
  • Oversee the student tour guide and ambassador this includes coordinating daily campus visits, organizing and training student workers, creating work-shift schedules, and directing the day-to-day management of all student workers
  • Perform other related duties as assigned
SUPERVISION RECEIVED

General supervision and direction are received from the Director of Enrollment Operations.

SUPERVISION EXERCISED

Oversee the student tour guide and ambassadors. Hires new student employees, schedules student employee work hours and grants time-off, evaluates student employee performance, develops, coaches and counsels student employees, takes disciplinary actions, and provides recommendations on handling student employee grievances and complaints.

MINIMUM QUALIFICATIONS
  • Bachelor's degree
  • Two (2) years progressive leadership experience in higher education admissions or enrollment management, or similar field such as business development, continuous improvement, marketing, or supply chain from which comparable skills can be derived.
  • Current, valid driver's license and insurable driving record.
  • Flexible Schedule.
  • Willingness to travel, primarily within the state of Vermont
PREFERRED QUALIFICATIONS
  • Three (3) or more or more years of admissions experience with some event planning
  • Hands-on experience with a customer relationship management system such as SLATE and student information system such as Colleague.
KNOWLEDGE, SKILLS, & ABILITIES

Knowledge:
  • In-depth knowledge of admissions operations, VSC experience desirable.
  • Specialized knowledge and skills related to specific areas of responsibility.
  • Commitment to developing own professional knowledge and the professional knowledge of team members regarding diversity, equity, inclusion and social justice and how it informs practices within area of expertise
Skills:
  • Good planning, administrative, organizational, and supervisory skills.
  • Excellent writing, research, and analytical skills.
  • Excellent public speaker, group and individual interviewer, advisor, and salesperson.
  • Strong customer/student and staff relationship management skills.
  • A demonstrated commitment to diversity, equity, inclusion and social justice.
  • Outstanding customer service orientation and commitment to high quality task execution.
Abilities:
  • Demonstrated ability to support a diverse community and promote diverse perspectives, cultures and an inclusive environment
  • Ability to use data-informed decision making to inform resource allocation, processes and procedures.
  • Ability to communicate effectively with a wide range of individuals/groups inside and outside the VSC.
Location: This position will be based on the Castleton campus of Vermont State University.

VSC UP BARGAINING UNITFLSA: EXEMPTGrade: 12

This general outline illustrates the type of work which characterizes the job classification. It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.

VTSU values individual differences that can be engaged in the service of learning. Diverse experiences from people of varied backgrounds inform and enrich our community. VTSU strongly encourages applications from historically marginalized and underrepresented populations. VTSU is an Equal Opportunity Employer, in compliance with ADA requirements, and will make reasonable accommodations for the known disability of an otherwise qualified applicant. Please contact Human Resources for assistance with accommodations at humanresources@vermontstate.edu

VTSU Diversity Statement

NOTE: This job is subject to a criminal background check. Any offer of employment is contingent upon the satisfactory results of this check.

Benefits Package
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Plan
  • Tuition Waiver to Vermont State Colleges
  • Tuition Waiver to UVM* for dependent children
  • Employee Assistance Program
  • Long Term Disability
  • 14 Paid Holidays

  • Medical, Personal, and Vacation Leave


*Certain Conditions Apply

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