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Commercial Analytics Manager
2 months ago
- Reports to Commercial Success Director
- Develop and implement standardized reporting and dashboards that consolidate data from disparate systems and cross-functional
- Ensure that reporting tools are intuitive and accessible so that non-technical users can easily pull the necessary data and insights.
- Understand the interplay between revenue management, sales, marketing, and finance to uncover insights that can directly drive improved commercial strategies and tactics.
- Utilize statistical modeling to assess the effectiveness of commercial initiatives from the perspectives of revenue management, sales, and marketing.
- Maintain high data hygiene standards, ensuring data accuracy, consistency, and integrity at the source.
- Monitor data flows between systems, promptly identifying and resolving discrepancies or irregularities.
- Collaborate with commercial systems and other departments to understand data exchange processes and ensure seamless integration of data systems.
- Train and support team members and other stakeholders in using the reporting tools and understanding the data.
- Develop and enforce data governance policies and procedures to maintain data quality across the organization.
- Stay updated with industry trends, best practices, and emerging data analytics and hospitality management technologies.
- Previous hotel revenue management or e-commerce background strongly preferred
- Strong knowledge of statistics, data management, modelling, presentation, and reporting required
- Expert knowledge of Microsoft Excel required
- Advanced knowledge of SQL preferred, but not required
- Superior verbal and written communication skills.
- Excellent interpersonal and technical communication skills; must demonstrate the ability to clearly communicate complex ideas.
- Ability to audit, manage and upkeep large data sets.
- Strong analytical and critical thinking skills.
- Ability to work as a part of a group.