Head of Customer Management
3 months ago
Outpatient App is a Health Workflow Automation platform for Health Systems, Military Health Systems, and families. We've built a platform for scheduling, checklist management, messaging, and virtual health care that significantly benefits both patients and medical staff.
In military settings over the past three years, the platform has proven it can save on the order of 10,000+ man-hours per year per installation (or MTF) and has a quantifiable and positive impact on medical readiness while reducing fatigue and improving patient care.
Leveraging modern technology, Outpatient App enables an array of features built with a dynamic checklist structure that can be adapted to any health tracking category. It’s private, secure, HIPAA-compliant, and NIST-assessed in the DoD SPRS.
Outpatient App is available on any mobile device (iOS/Android/Web), tablet or computer web browser. The system leverages advanced software technology, natural language processing (NLP), optical character recognition (OCR), and machine learning (ML) to connect, simplify and improve the logistics of health process management.
Outpatient App is simple, easy to use and available to integrate with other systems which allows for addressing
solution gaps and challenges within complex health processes.
We're building a mission-driven company with a culture based on openness, trust, and determination to succeed. Outpatient App is rapidly growing and profitable.
The ideal candidate can both serve as an individual customer manager, and also build the team that supports a scaling business.
Overly Friendly and Patient
Empathetic to personnel experiences
Product knowledge (quick learner)
Digital / Mobile Savvy
Product and Customer Support Experience
Leadership and Management Experience
Some health industry knowledge a bonus
Powered by JazzHR
2M3oawWUpT
#J-18808-Ljbffr
-
Head of Customer Management
1 month ago
Danville, California, United States Outpatient App Full timeJoin Our Team as a Customer Management ExpertWe're seeking a highly skilled and experienced professional to lead our customer management efforts at Outpatient App. As a key member of our team, you will be responsible for ensuring our customers receive exceptional support and service.Key Responsibilities:Develop and implement customer management strategies to...
-
Histopathology Specialist
2 weeks ago
Danville, Virginia, United States Customer Value Partners Full timeJob OpportunityCustomer Value Partners is seeking a skilled Histopathology Technician to contribute to the success of our team in providing exceptional healthcare services to our Nation's Veterans. As a Histopathology Technician, you will play a vital role in ensuring the accuracy and quality of laboratory results.Key Responsibilities:Accession and receive...
-
Retail Store Manager
4 weeks ago
Danville, Virginia, United States Lowe's Full timeHead Cashier Job DescriptionLowe's is seeking a skilled Head Cashier to join our team. As a key member of our Customer Service Associate - Front End Team, you will be responsible for providing supervision, coaching, and support to your colleagues.Key Responsibilities:Supervise and support the Customer Service Associate - Front End Team to ensure excellent...
-
Phlebotomist
1 month ago
Danville, United States Customer Value Partners Full timeOverview: CVP is seeking a Phlebotomist to join our team in providing support at the Danville VA Medical Center. Responsibilities: Performs blood collection requiring knowledge of clinical science to understand the multiplicity of tests and specimen requirements, the mechanics of venipuncture and patient Performs phlebotomy to obtain patient specimens for...
-
Department Head
2 weeks ago
Danville, Virginia, United States Home Depot Full timeDepartment SupervisorAt Home Depot, we're looking for a skilled Department Supervisor to join our team. As a key member of our store leadership, you'll be responsible for training, coaching, and developing associates to ensure exceptional customer service. You'll also provide valuable input into merchandising decisions, showcasing your product knowledge and...
-
Human Services Manager
7 days ago
Danville, Virginia, United States Virginia Department of Human Resource Management Full timeJob Summary:The Virginia Department of Human Resource Management is seeking a skilled Human Services Manager to oversee the operations of two DRS field offices. As a key member of our team, you will be responsible for directing and managing all programmatic and administrative functions to ensure efficient and effective daily operations of assigned DRS field...
-
Retail Customer Experience Manager
4 weeks ago
Danville, New Hampshire, United States Michaels Full timeJob SummaryWe are seeking a highly skilled and experienced Retail Part Time Customer Experience Manager to join our team at Michaels. As a key member of our store leadership team, you will be responsible for delivering a customer-centric shopping experience by managing and executing effective front-end operations and expectations.Key ResponsibilitiesLead and...
-
Insurance Account Manager
2 weeks ago
Danville, Virginia, United States Associated Insurance Management Full timeAssociated Insurance Management (AIM) is a pioneering small independent agency proudly serving the community with all personal lines insurance needs. We are seeking a highly skilled Personal Lines Account Manager to join our team. As a key business contact for our clients, you will provide exceptional customer service and represent their needs and goals...
-
Insurance Account Manager
2 weeks ago
Danville, Virginia, United States Associated Insurance Management Full timeAccount Manager - Personal LinesAssociated Insurance Management (AIM) is a leading insurance brokerage firm based in Danville, PA. We are seeking a highly skilled and experienced Account Manager to join our team.Job Summary:The Account Manager will serve as the primary business contact for our clients, providing exceptional customer service and representing...
-
Customer Service Transformation Manager
2 weeks ago
Danville, Illinois, United States Viscofan Full timeJob Title: Customer Service Transformation ManagerJob Summary:We are seeking a highly skilled Customer Service Transformation Manager to join our team at Viscofan. The successful candidate will be responsible for implementing all activities and changes related to the Company Transformation Project and other related projects.Key Responsibilities:Learn and...
-
Customer Service Team Lead
7 days ago
Danville, Illinois, United States Kroger Family of Companies Full timeKey Responsibilities:Deliver exceptional customer service to create a positive shopping experience.Establish and maintain a safe and clean store environment.Lead and motivate team members to provide excellent customer service.Collaborate with Shift Leaders and Store Managers to achieve sales and customer satisfaction goals.About This Role:This role is...
-
Danville, United States Geisinger Health System Full timeJob Title: LPN - Licensed Practical Nurse - Head and Neck- Otolaryngology Clinic Location: Danville, Pennsylvania Job Category: LPN - Licensed Practical Nurse, Nursing and Nursing Support Schedule: Days Work Type: Full time Department: GMC Otolaryngology Division Date Posted: 04/25/2024 Job ID: R-61517 Job Summary Geisinger offers outpatient Clinic Licensed...
-
Department Head
7 days ago
Danville, California, United States Home Depot Full timeDepartment SupervisorAt Home Depot, we're looking for a skilled Department Supervisor to join our team. As a key member of our store leadership, you'll be responsible for training, coaching, and developing associates to ensure exceptional customer service. You'll also provide valuable input into merchandising decisions, leveraging your product knowledge to...
-
Full Time Position
2 weeks ago
Danville, Virginia, United States Lowe's Full timeLowe's - 280 Lowe's Drive [Department Manager] As a Head Cashier at Lowe's, you will be responsible for providing supervision, coaching, and support to the Customer Service Associate team. Your key responsibilities will include: * Providing a quick, professional, and friendly checkout experience for customers * Ensuring merchandise is accurately scanned and...
-
Rehabilitation Services Manager
2 weeks ago
Danville, Virginia, United States Virginia Department of Human Resource Management Full timeJob Title:Rehabilitation Services ManagerJob Summary:The Virginia Department of Human Resource Management is seeking a highly skilled Rehabilitation Services Manager to lead the Psychosocial Rehabilitation/Recovery Department at the Southern Virginia Mental Health Institute. This dynamic leader will be responsible for directing, integrating, and coordinating...
-
Sales Manager
7 days ago
Danville, California, United States Carter's Full timeRole OverviewCarter's is seeking a Part Time Sales Manager to join our team. As a Sales Manager, you will be the first face of the brand for growing families, congratulating new parents and grandparents, and introducing our new baby essentials.Key ResponsibilitiesBecome a product and brand expert to help families navigate every moment from preemie to size...
-
Rehabilitation Therapy Manager
2 weeks ago
Danville, Virginia, United States Virginia Department of Human Resource Management Full timeJob SummaryWe are seeking a highly skilled and experienced Rehabilitation Therapy Manager to join our team at the Virginia Department of Behavioral Health and Developmental Services. The successful candidate will be responsible for directing, integrating, and coordinating the clinical and administrative functions of the Psychosocial Rehabilitation/Recovery...
-
Customer Service Representative
4 weeks ago
Danville, Illinois, United States Waterco of the Central States, Inc. Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Waterco of the Central States, Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer...
-
Customer Service Representative
2 weeks ago
Danville, Illinois, United States Waterco of the Central States, Inc. Full time{"Job Title": "Customer Service Representative", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Waterco of the Central States, Inc. This role will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key...
-
Retail Manager in Training
4 weeks ago
Danville, Kentucky, United States Sun Tan City - STC Management Group, LLC Full timeJob Title: Retail Manager in TrainingJoin Sun Tan City - STC Management Group, LLC as a Retail Manager in Training and take the first step towards a rewarding career in the beauty industry. As a key member of our team, you will be responsible for driving store performance, fostering superior client service, and maintaining operational excellence to meet or...