Client Onboarding Specialist
2 weeks ago
The Onboarding/Implementation Specialist is responsible for coordinating all post-sale onboarding activities via webinars for each new customer account procured by National Credit Center sales teams. This includes, but is not limited to, coordination and execution of the new account onboarding, training, and launch of all NCC products. The primary goal for individuals in this role is to ensure that each new customer is onboarded in a timely manner and utilizing all products within the National Credit Center product offerings.
What You'll Do:
- New Client onboarding and training
- Implement processes that streamline install turn times to maximize installed monthly New Account Revenue (NAR)
- Provide daily focus on promoting National Credit Center services usage by all new customer accounts within their first 90 days. Promotion of such usage may include, but not be limited to, regular contact with each user to confirm usage is taking place and proactively assist with identification and/or resolution of all items that may contribute to minimal or no usage of National Credit Center's services.
- Provide first line of contact and support to all clients and users according to company policy for new client acquisition.
- Responsible for identifying opportunities to increase new account revenue share and collaborating with Sales and account management teams for potential cross-selling opportunities with National Credit Center products.
- Conduct thorough training via webinars for all new customers to ensure they understand how to perform their required function using the company's products/services and, in all instances, focus on value adds to ensure that the company maximizes overall usage potential and product suite integration.
- Ability to demonstrate knowledge of soft pull / digital products and communicate with other companies to assist in website installation and placement of digital products
- 2+ years of Software Implementation and/or account management experience
- Minimum 1-year Automotive industry experience preferred
- Must be able to communicate verbally and in writing, in person and by telephone, and make effective presentations to diverse audiences, including management and employees.
- Demonstrated success in the ability to identify cross-sell opportunities within the current client base
- Proven ability to manage a pipeline of customers with deadlines
Compensation: $22/hr.
Benefits: Medical, Dental, Vision, 401k and unlimited PTO
Interview Process:
1) Recruiter Phone Screen
2) Hiring Manager Video Interview
3) Cross-Functional Partner Video Interview
4) Offer
-
Client Onboarding Specialist
2 weeks ago
Austin, United States National Credit Center Full timeThis is an on-site role in Austin, TX The Onboarding/Implementation Specialist is responsible for coordinating all post-sale onboarding activities via webinars for each new customer account procured by National Credit Center sales teams. This includes, but is not limited to, coordination and execution of the new account onboarding, training, and launch of...
-
Client Onboarding Specialist
2 weeks ago
Austin, United States National Credit Center Full timeThis is an on-site role in Austin, TX The Onboarding/Implementation Specialist is responsible for coordinating all post-sale onboarding activities via webinars for each new customer account procured by National Credit Center sales teams. This includes, but is not limited to, coordination and execution of the new account onboarding, training, and launch of...
-
Onboarding Specialist
4 days ago
Austin, United States Goodwill Industries of Central Texas Full timeLead all onboarding activities for new hires to include, but not limited to, onboarding through ATS, reminder calls, folder creation and I-9 management through E-Verify. Assist with vacancy reports by adding new hires & removing terminations. Assist Specialist, Onboarding, Talent, Retail, Business Services, Skills
-
Customer Onboarding Specialist
1 month ago
Austin, Texas, United States TRNSACT Full timeCustomer Onboarding Specialist at TrnsactLocation: RemoteDepartment: Customer SuccessType: Full TimeMin. Experience: 2 yrs ExperienceAbout Trnsact:TRNSACT is a leading technology company revolutionizing the way businesses engage with financial transactions online. Our platform offers a seamless, secure, and efficient equipment buying experience for...
-
Austin, United States Marksman Security Full timeOverview: Marksman Security Corporation is hiring an Administrative Assistant/Entry Level Onboarding Specialist who can deliver at a corporate level while streaming efficient onboarding services for our clients. **Responsibilities**: **Benefits**: - Insurance: medical, vision and dental - Short term disability - Critical care/Hospital Indemnity -...
-
New Client Specialist
6 days ago
Austin, United States Easy Pay Direct Full time*New Client Specialist (INBOUND Sales)*1st Year Compensation: $63,000 Average ($55,000/year BASE + Incentives + Benefits) Online Payments is a very fast growing industry. Easy Pay Direct has been on the fastest growing companies list for the last several years. Today they are positioned to leverage their brand and experience in several verticals to dominate...
-
New Client Specialist
2 weeks ago
Austin, United States Easy Pay Direct Full time*New Client Specialist (INBOUND Sales)*1st Year Compensation: $63,000 Average($55,000/year BASE + Incentives + Benefits)Online Payments is a very fast growing industry.Easy Pay Direct has been on the fastest growing companies list for the last several years. Today they are positioned to leverage their brand and experience in several verticals to dominate...
-
Vp Account Management
5 days ago
Austin, United States Ouro Full time**About the Company**: Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's...
-
Veterinary Practice Manager
3 weeks ago
Austin, United States Mobile Veterinary Specialist Full timeJob DescriptionJob DescriptionAbout Mobile Veterinary Specialist (MVS)Mobile Veterinary Specialist is the leading provider of mobile surgical services in the greater Austin area. MVS is a team of board-certified veterinary surgeons that have been providing specialty care in the comfort and convenience of general practice veterinary facilities since 2012....
-
Implementation Specialist
4 weeks ago
Austin, United States National Credit Center Full time**This is an on-site role in Austin, TX** The **Onboarding/Implementation Specialist **is responsible for coordinating all post-sale onboarding activities via webinars for each new customer account procured by National Credit Center sales teams. This includes, but is not limited to, coordination and execution of the new account onboarding, training, and...
-
Client Care Specialist
4 weeks ago
Austin, United States DigitalBGA Full timeJob DescriptionJob DescriptionLuminary Life, powered by DigitalBGA, is thrilled to announce we are hiring in Austin, TX. We are actively seeking qualified individuals to join one of the fastest-growing private companies in the nation according to Inc. 5000.Generous wage + health benefits. No work on nights or weekends. Career development opportunities. Are...
-
Client Care Specialist
3 weeks ago
Austin, United States Gateway Services Inc Full time**Job Overview** The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations. **Duties & Responsibilities** - Build rapport and assist customers with product orders. -...
-
Implementation Specialist
7 days ago
Austin, United States National Credit Center Full timeThis is an on-site role in Austin, TX The Onboarding/Implementation Specialist is responsible for coordinating all post-sale onboarding activities via webinars for each new customer account procured by National Credit Center sales teams. This includes, but is not limited to, coordination and execution of the new account onboarding, training, and launch of...
-
Client Support Specialist
2 weeks ago
Austin, United States IBT Apps Full timeIBT Apps is currently looking to recruit a suitable candidate for the position of Client Support Specialist. This person is responsible for the i2Suite application that encompasses IBT Apps reporting function offering efficient, customizable, and automated reporting at the regulatory, board, executive and line management levels. The i2suite application...
-
Client Support Specialist
4 weeks ago
Austin, United States IBT Apps Full timeJob DescriptionJob DescriptionSalary: IBT Apps is currently looking to recruit a suitable candidate for the position of Client Support Specialist. This person is responsible for the i2Suite application that encompasses IBT Apps reporting function offering efficient, customizable, and automated reporting at the regulatory, board, executive and line management...
-
New Client Specialist
1 week ago
Austin, United States Easy Pay Direct Full time**New Client Specialist** (INBOUND Sales)** **1st Year Compensation: $63,000 Average** ($55,000/year BASE + Incentives + Benefits) **Online Payments is a **_very_** fast growing industry.** Easy Pay Direct has been on the fastest growing companies list for the last several years. Today they are positioned to leverage their brand and experience in several...
-
Onboarding Analyst
1 month ago
Austin, United States HYROS Full timeJob DescriptionJob DescriptionHYROS is looking to hire 2 onboarding analysts at our company who have a history of working in marketing-related companies.If you have strong technical and problem-solving skills, used marketing software, or worked with any type of paid advertising this would be a great long-term fit for you with tons of growth potential.Our...
-
Onboarding Analyst
4 days ago
Austin, United States HYROS Full timeHYROS is looking to hire 2 onboarding analysts at our company who have a history of working in marketing-related companies. If you have strong technical and problem-solving skills, used marketing software, or worked with any type of paid advertising this would be a great long-term fit for you with tons of growth potential. Our company works with only large...
-
Manager, Client Enablement
3 days ago
Austin, United States PayIt Full timePayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables...
-
Documentation Specialist
4 weeks ago
Austin, United States Curative HR LLC Full timeThe Documentation Specialist will manage the many documents, spreadsheets and records that are specific to onboarding, maintaining, and renewing Curative client groups and brokers. This position is responsible for accurate documentation and reporting of all documentation for the account management and implementation...