Client Care Specialist

3 weeks ago


Austin, United States Gateway Services Inc Full time

**Job Overview**

The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations.

**Duties & Responsibilities**
- Build rapport and assist customers with product orders.
- Interact and provide information in response to inquiries about products and services.
- Determine client needs, offering possible solutions or follow-up as needed.
- Coordinate client service requests, to ensure delivery is in accordance with client expectations.
- Acquire and maintain appropriate interpersonal skills and extensive product knowledge of the full range of products and services.
- Ensure best practices processes and procedures on all administrative and operational activities within the department.
- Any other duties as assigned.
- Education, Training & Qualifications
- Post-secondary degree or diploma in a related field
- One year experience working within customer service environment involving client care
- A high level of integrity, ethics, and compassion for the care of the deceased is required.

**Skills & Abilities**
- Teamwork oriented
- Strong problem identification and solving skills.
- Ability to effectively communicate, verbally and written.
- Ability to multitask with multiple systems, while interacting with customers
- Highly motivated, energetic, and able to thrive in a fast-paced environment.
- Ability to build and maintain relationships with corporate departments, key business partners and customers.

**Working Conditions**
- Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
- Prolonged periods sitting at a desk and working on a computer.
- Occasionally lifting/moving 100+ lbs.
- Regularly exposed to low/moderate/high noise environment
- Regularly exposed to low/moderate/high heat environment



  • Austin, United States DigitalBGA Full time

    Luminary Life, powered by DigitalBGA, is thrilled to announce we are hiring in Austin, TX. We are actively seeking qualified individuals to join one of the fastest-growing private companies in the nation according to Inc. 5000. **Generous wage + health benefits. No work on nights or weekends. Career development opportunities.** Are you outgoing with...


  • Austin, United States GATEWAY SERVICES, INC. Full time

    Job Overview The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations. Duties & Responsibilities Ensure excellent customer service, interacting via telephone, email, and...


  • Austin, United States DigitalBGA Full time

    Job DescriptionJob DescriptionLuminary Life, powered by DigitalBGA, is thrilled to announce we are hiring in Austin, TX. We are actively seeking qualified individuals to join one of the fastest-growing private companies in the nation according to Inc. 5000.Generous wage + health benefits. No work on nights or weekends. Career development opportunities. Are...


  • Austin, TX 78746, USA, United States AIDS Healthcare Foundation Full time

    AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?If so, AIDS Healthcare Foundation...


  • Austin, United States AIDS Healthcare Foundation Full time

    WHO WE ARE AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS...


  • Austin, United States IBT Apps Full time

    IBT Apps is currently looking to recruit a suitable candidate for the position of Client Support Specialist. This person is responsible for the i2Suite application that encompasses IBT Apps reporting function offering efficient, customizable, and automated reporting at the regulatory, board, executive and line management levels. The i2suite application...


  • Austin, United States Snugs and Kisses Full time

    ** You must be a TRAINED postpartum doula and/ or Newborn Care Specialist to be considered for our open positions.** **IF YOU DO NOT SUBMIT AN APPLICATION USING THE LINK ABOVE, YOU WILL NOT BE CONSIDERED FOR THIS POSITION.** **Requirements**: - Trained Postpartum Doula / Newborn Care Specialist - Experience supporting growing families in their home - CPR...


  • Austin, United States IBT Apps Full time

    Job DescriptionJob DescriptionSalary: IBT Apps is currently looking to recruit a suitable candidate for the position of Client Support Specialist. This person is responsible for the i2Suite application that encompasses IBT Apps reporting function offering efficient, customizable, and automated reporting at the regulatory, board, executive and line management...


  • Austin, United States Kyle Bunting Full time

    Client Engagement Specialist **Company Overview**: At Kyle Bunting, we pride ourselves on pioneering the original Hide Rug, an innovation celebrated in publications like Architectural Digest, Interiors Magazine, Luxe, and Elle. We are proud to be the world's very best in hide rugs, and the choice for luxury residential designers. With our expansion into new...


  • Austin, United States GTN Technical Staffing Full time

    Direct client-facing interactions daily, liaising with experts in land development, engineering, and infrastructure operations. Attend Board of Directors meetings, draft minutes and agendas, and manage document processing. Conduct research, compile a Client Relations, Legal Assistant, Relations, Specialist, Legal, Assistant, Business Services, Staffing


  • Austin, United States Easy Pay Direct Full time

    *New Client Specialist (INBOUND Sales)*1st Year Compensation: $63,000 Average ($55,000/year BASE + Incentives + Benefits) Online Payments is a very fast growing industry. Easy Pay Direct has been on the fastest growing companies list for the last several years. Today they are positioned to leverage their brand and experience in several verticals to dominate...


  • Austin, United States BEE CAVE VILLAGE VETERINARY HOSPITA Full time

    Job DescriptionJob DescriptionAssist and carry out those tasks required to maintain client communications, patient care, and hospital inventory asdetermined by veterinarians.Welcoming Clients: Knowing client and patient names and the reason for their visit, assisting with coffee, restroom,etc, smile and be empathetic and comfortingPhones: Place priority on...

  • New Client Specialist

    3 weeks ago


    Austin, United States Easy Pay Direct Full time

    *New Client Specialist (INBOUND Sales)*1st Year Compensation: $63,000 Average($55,000/year BASE + Incentives + Benefits)Online Payments is a very fast growing industry.Easy Pay Direct has been on the fastest growing companies list for the last several years. Today they are positioned to leverage their brand and experience in several verticals to dominate...


  • Austin, United States Mobile Veterinary Specialist Full time

    Job DescriptionJob DescriptionAbout Mobile Veterinary Specialist (MVS)Mobile Veterinary Specialist is the leading provider of mobile surgical services in the greater Austin area. MVS is a team of board-certified veterinary surgeons that have been providing specialty care ​in the comfort and convenience of general practice veterinary facilities since 2012....


  • Austin, United States Adlucent Full time

    Are you the Marie Curie of spreadsheets, a virtuoso of organization, and an ever-curious innovator? Do you enjoy delving into numbers, solving problems, conducting experiments, and communicating ideas based on your findings? Can you seamlessly switch between collaborative brainstorming and dedicated independent work? If you have a constant drive to improve...


  • Austin, United States AccentCare Full time

    Overview Why You'll Love Being a Client Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role. When you join AccentCare, you become part of a team that is not only dedicated to their patients,...


  • Austin, United States Olive Grove Partners Full time

    Location: South Austin & Dripping Springs, Texas We are seeking an individual to join our team as a Property Care Specialist for our retail center and property in Dripping Springs, Texas. As a Property Care Specialist, you will play a pivotal role in ensuring the maintenance, security, and overall well-being of our properties. Key Responsibilities: -...


  • Austin, United States AccentCare, Inc. Full time

    Overview:Why You'll Love Being a Client Service Coordinator at AccentCareDo you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role.When you join AccentCare, you become part of a team that is not only dedicated to their patients,...


  • Austin, United States AccentCare, Inc. Full time

    Overview:Why You'll Love Being a Client Service Coordinator at AccentCareDo you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role.When you join AccentCare, you become part of a team that is not only dedicated to their patients,...

  • Care Specialist

    5 days ago


    Austin, United States Drive Wise Full time

    **About us** Drive Wise is a small business in Austin, TX. We are professional, innovative and our goal is to provide the best car rental experience possible. Our work environment includes: - Modern office setting - Food provided - Growth opportunities - On-the-job training - Flexible working hours Are you passionate about cars and meticulous about their...