Customer Onboarding Specialist
Found in: beBee jobs US - 3 weeks ago
Customer Onboarding Specialist at Trnsact
Location: Remote
Department: Customer Success
Type: Full Time
Min. Experience: 2 yrs Experience
About Trnsact:
TRNSACT is a leading technology company revolutionizing the way businesses engage with financial transactions online. Our platform offers a seamless, secure, and efficient equipment buying experience for commercial equipment dealers. We're dedicated to improving our clients' operational efficiencies and helping them achieve their business objectives through innovative technology solutions.
Job Summary:
As a Customer Onboarding Specialist at Trnsact, you will play a pivotal role in welcoming new clients to our platform and ensuring they have a smooth, positive experience as they begin their journey with us. Your primary goal will be to increase product adoption and enable our customers' success through in-depth product understanding, personalized onboarding sessions, and continuous support.
Key Responsibilities:
Understand the specific needs and goals of each customer to tailor the onboarding experience and product setup accordingly.
Provide ongoing support and resources to customers to optimize their use of our platform, ensuring a quick and successful path to achieving their business objectives.
Identify and address any issues or challenges customers may face during the onboarding process, including technical problems, knowledge gaps, or implementation hurdles.
Work closely with the customer support team to resolve any post-onboarding issues, ensuring a seamless transition and continued customer satisfaction.
Collaborate with the product development team to relay customer feedback and contribute to the continuous improvement of the onboarding process and overall platform.
Qualifications:
Minimum 2 year of experience in a B2B customer-facing role such as customer service, account management, sales, or customer success. Experience in a SAAS product environment is a plus.
Exceptional communication skills, with the ability to clearly convey complex information and empathize with customers.
High emotional intelligence, with a proven track record of building strong customer relationships.
Strong analytical skills and a goal-oriented mindset, with a focus on achieving customer success.
Advanced technical proficiency, with the ability to quickly learn and navigate new software tools.
A proactive, self-motivated individual who thrives in a fast-paced, remote work environment.
Why Join Trnsact?
Innovative Culture: Be part of a dynamic team that's at the forefront of transforming online transactions.
Growth Opportunities: We support professional development and offer opportunities for advancement.
Competitive Compensation: Enjoy a competitive salary and benefits package.
Work-Life Balance: We value our team's well-being and offer flexible working arrangements to support this.
*How to Apply: *
If you're passionate about delivering exceptional customer experiences and want to contribute to the success of a leading technology platform, we'd love to hear from you. Please submit your resume and a cover letter explaining why you're the perfect fit for the Customer Onboarding Specialist role at Trnsact.
Trnsact is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to welcoming you to our team
TRNSACT focuses on SaaS, B2B, Finance Technology, and Fin Tech. Their company has offices in New York City, Austin, Dallas, Irvine, and Salt Lake City. They have a small team that's between 11-50 employees.
You can view their website at or find them on LinkedIn.
-
Onboarding Analyst
Found in: beBee jobs US - 3 days ago
Austin, Texas, United States HYROS Full timeHYROS is looking to hire 2 onboarding analysts at our company who have a history of working in marketing-related companies.If you have strong technical and problem-solving skills, used marketing software, or worked with any type of paid advertising this would be a great long-term fit for you with tons of growth potential.Our company works with only large VIP...
-
Senior Customer Marketing Specialist
Found in: beBee jobs US - 3 weeks ago
Austin, Texas, United States UL Solutions Full timeJOB DESCRIPTIONAs a Senior Customer Marketing Specialist you will be instrumental in UL Solutions efforts in delighting and engaging our existing customer base. This role will be responsible for developing and executing customer marketing strategies to drive customer retention, loyalty, and advocacy.RESPONSIBILITIESDevelop a deep understanding of our...
-
Customer Operations Specialist
Found in: beBee jobs US - 1 week ago
Austin, Texas, United States Digital Pharmacist Full timeSummary of Job:The Customer Operations Specailist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, , and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS organization. This position will be based out of...
-
Growth Customer Advocate
Found in: beBee jobs US - 3 weeks ago
Austin, Texas, United States Atlassian Full timeResponsibilitiesGrowth Customer Advocates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Atlassian cloud solutions can make them successful in their goals. Since we work at scale, we want the Growth CAs to be a champion for their customers, providing feedback to our product &...
-
IT Support Specialist
Found in: beBee jobs US - 3 weeks ago
Austin, Texas, United States Gensler Full timeYour RoleGensler, a globally recognized Architecture and Design firm, is seeking an IT Support Specialist to join the Austin office. The position plays an integral role in daily business interactions. The ideal candidate is a personable and polished individual with a strong desire to learn and grow. They also have a fundamental passion for client...
-
Customer Support Specialist Level 1
Found in: beBee jobs US - 2 weeks ago
Austin, Texas, United States Concord (concord) Full timeConcord (noun) con·cord | a state of agreement; harmonyWith $47M in funding, Concord is the #1 Contract Management Platform for Small & Medium Businesses. Used by thousands of companies across the world including Discord, Warby Parker and Glossier, Concord is more than just e-signing. From drafting and internal approvals, online negotiation, contract...
-
Revenue Enablement Specialist
Found in: beBee jobs US - 2 weeks ago
Austin, Texas, United States NinjaOne Full timeAre you the go-to person on your team, known for your knack in helping others succeed? Are you eager to expand your skills in training and enablement? As a Revenue Enablement Specialist , you'll closely collaborate with Sales and Customer Success teams to develop and deliver training programs for our revenue teams. Reporting to the Director of Revenue...
-
Revenue Enablement Content Specialist
Found in: beBee jobs US - 19 hours ago
Austin, Texas, United States NinjaOne Full timeAre you the go-to person on your team, recognized for your talent in guiding others towards success? Are you eager to further develop your skills in training and enablement? As a Revenue Enablement Content Specialist, you'll collaborate closely with the Sales and Customer Success teams to build and deliver courses through our Learning Management System (LMS)...
-
Information Technology Specialist
Found in: beBee jobs US - 2 weeks ago
Austin, Texas, United States Department Of The Treasury Full timeSummary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at Duties WHAT IS THE WHAT IS THE TAXPAYERS' SERVICES (FORMERLY WAGE & INVESTMENT) DIVISION? DIVISION? A description of the business units can be found...
-
Policy Operations Specialist, Prime Video Trust
Found in: beBee jobs US - 3 weeks ago
Austin, Texas, United States Amazon Full timePrime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative Content Policy...
-
Contract Specialist
Found in: beBee jobs US - 2 weeks ago
Austin, Texas, United States Department Of Homeland Security Full timeSummary This position will be supporting Region Six in the Texas Hurricane Harvey Recovery Office by providing Contract Specialist services.This announcement is part of a Region Six Hiring Event. Duties What will I do in this position if hired?In this Contract Specialist position, you will work support Region Six's contracting needs, cradle to grave.Typical...
-
Commercial Claim Litigation Specialist
Found in: beBee jobs US - 2 weeks ago
Austin, Texas, United States Capstone Search Group Full timeAbout the RoleDynamic organization with a 140-year history of providing exceptional customer service to its policyholders. An organization that believes their employees are their greatest asset. An atmosphere with robust employee benefits, fun, and a family-like culture.We seek an experienced Commercial Claim Litigation Specialist (General Liability,...
-
Inventory Control Specialist
Found in: beBee jobs US - 19 hours ago
Austin, Texas, United States Encore Event Technologies Full timePosition OverviewThe Inventory Control Specialist will be responsible for improving all aspects of inventory control and accuracy within warehouse operations. This role will report into the Director, Warehouse Operations.Key Job Responsibilities Inventory Management Organize and maintain accurate inventory, reconciling inventory discrepancies. Perform...
-
Attendance PEIMS Specialist 2425
Found in: beBee jobs US - 2 weeks ago
Austin, Texas, United States KIPP Texas Public Schools Full timeJob DescriptionThe OpportunityThe School Operations Team is focused on creating the conditions by which our schools can thrive by designing and leading efficient, safe, joyful, and just systems; working to remove obstacles to learning and find creative solutions to challenges to enable the highest level of teaching and learning; and providing best-in-class...
-
Global Mobility Program Specialist
Found in: beBee jobs US - 4 days ago
Austin, Texas, United States Epicor Full timeGeneral informationOffice (s)Austin, TX, Minneapolis, MN, Philadelphia, PADate PublishedThursday, April 25, 2024CountryUnited StatesJob ID24135FunctionHRRecruiterSaben, CarlyDescription & Requirements Global Mobility Program Specialist | HR We are seeking an experienced Global Mobility Program Manager to lead our immigration program, ensuring compliance and...
-
Sailpoint IAM Architect
Found in: beBee jobs US - 3 weeks ago
Austin, Texas, United States Triunity Software Full timeTitle: Sailpoint IAM ArchitectLocation: USA Remote (Austin TX or Scottsdale AZ – Preferred)Responsibilities:o Develop, implement, and maintain identity and access management solutions and systemso Troubleshoot, identify, and resolve technical identity and access management related issueso Work with internal and external application support teams to extend...
-
Business Development Manager ISV
Found in: beBee jobs US - 3 weeks ago
Austin, Texas, United States Lansweeper Full timeWould you like to be part of the growth engine for Lansweeper? Responsible to help to define future solutions that enable customers to utilize the many capabilities that Lansweeper has to offer Lansweeper is the industry's leading Technology Asset Discovery platform. We believe accurate, detailed and reliable data is the foundation of any product. Fusing our...
-
Finance & HR manager
Found in: beBee jobs US - 7 days ago
Austin, Texas, United States Concord (concord) Full timeConcord (noun) con·cord | a state of agreement; harmonyWith $47M in funding, Concord is the #1 Contract Management Platform for Small & Medium Businesses. Used by thousands of companies across the world including Discord, Warby Parker and Glossier, Concord is more than just e-signing. From drafting and internal approvals, online negotiation, contract...
-
Traveling Support Team Lead|Part-time| Moody Center
Found in: beBee jobs US - 3 weeks ago
Austin, Texas, United States teamworkonline Full timeOverviewWithin our fast-growing OVG Hospitality business, the Traveling Support Team Lead is an experienced operator at the direction of the Corporate and Regional Leadership team, assisting with onboarding new F&B accounts within the company standards of culinary safety, presentation, and culture. The Team Lead will be required to travel to a new OVG...
-
Infrastructure Specialist
Found in: beBee jobs US - 3 weeks ago
Austin, Texas, United States QData Full timeMust have at least 8 years experience administering / maintaining the Linux (SUSE and Redhat) operating system and its associated software Must have at least 5 years experience administering / maintaining the Solaris operating system and its associated software Must have excellent problem determination skill and experience in successfully searching vendor...