Patient Support Specialist

1 month ago


Pittsburgh, United States Careerbuilder-US Full time

Job Title: Patient Support Specialist

Job Location: Pittsburgh, PA 15275

Job Duration: 3 months+

Shift hours: Mon - Fri 11:30 am - 8:00 pm.

Pay range: $19.85/hr. on W2

Job Description:

  • The Patient Support Specialist is responsible for providing patient health care services enabling access to care for prescription medications.
  • This position requires someone with extreme customer empathy soft skills, experienced in patient care / health care case management engagement.
  • Responds to inbound phone calls and claims (as well as outbound calls) to/from patients, physicians, and pharmacies, services their access to care and reimbursement needs and responds.
  • Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues.


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