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Per Diem Associate Patient Access Representative Associate
2 months ago
$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Opportunities at Optum, in strategic partnership with Allina Health.
As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
Location:
200 State Ave, Faribault, MN 55021
Job Summary:
Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into an electronic medical record.
Primary Responsibilities:
Greets and welcomes patient in person
Collects demographic and insurance information
Checks in and interviews patient to complete appropriate paperwork
Directs patient to their appointment or procedure
Documents any issues and resolutions in electronic medical record
Uses resources, tools and procedure to complete registration for complex accounts
May assist in scheduling add-on appointments
Verifies eligibility and benefits information for payers and interprets results focusing on complex billing situations
Obtains cost information and explains information to patient if necessary
Collects co-pay or deductibles
Assists and counsels patient with application process for available financial assistance programs
Provides technical or functional direction for employees
Uses resources, tools and procedures to complete accounts in assigned work queues
Assists patient in completion of request for information forms and submits to appropriate department
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Must be 18 years or older
2+ years of revenue cycle experience in a hospital/healthcare setting
2+ years of customer service experience
Intermediate level of proficiency with Microsoft Office products
Ability to work on a per diem basis, irregular schedule within any of the following shifts 7 days per week
Day Shift: 8.5-hour shift starting anywhere between 5:30am-9:00am
Evening Shift: 8.5-hour shift starting between 2:30pm-3:00pm
Night Shift: 11:00pm - 7:30am
Ability to work holidays
Preferred Qualifications:
Experience with electronic medical records
**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ('Internal Candidates') are not eligible to receive a sign-on bonus.
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