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Customer Service Representative

2 months ago

Faribault, Minnesota, United States Dave Osborne - State Farm Agent Full time
Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus)

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus). As a key member of our team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer experiences.

Key Responsibilities:
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Benefits:
  • Hourly pay plus commission/bonus
Requirements:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • People-oriented
  • Self-motivated
  • Able to learn computer functions
  • Ability to work in a team environment
About Our Agency:
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We have 17 years of combined insurance experience in our office.

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it. If you want to make an impact, see immediate success, we could be the place for you.

As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients. You will work closely with our team to identify opportunities to grow our business and develop strategies to achieve our goals.