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Per Diem Associate Patient Access Representative Associate
1 month ago
$750 Welcome Bonus for New Employees
Join Optum working in collaboration with Allina Health. As part of the Optum team, you will be supporting Allina Health clients, enhancing health outcomes by providing essential care, pharmacy services, data, and resources. Our inclusive culture, skilled colleagues, attractive benefits, and growth opportunities await you. Contribute to improving health equity globally by making a difference in the communities we serve. Start making a difference by Supporting, Collaborating, and Growing together.
Location: Undisclosed
Position Overview: Responsible for welcoming and assisting patients in person, managing registration processes, and entering data into electronic health records.
Main Responsibilities:
- Warmly greets and assists patients personally
- Collects demographic and insurance details
- Completes necessary paperwork by interviewing patients
- Guides patients to appointments or procedures
- Records issues and resolutions in electronic health records
- Manages complex account registrations using tools and resources
- Assists in scheduling additional appointments
- Validates insurance eligibility and interprets complex billing situations
- Explains cost information to patients when needed
- Processes payments and assists with financial aid applications
- Provides guidance to colleagues
- Completes assigned accounts using proper procedures
- Aids patients in form completions and submissions
Be acknowledged for your achievements in a challenging environment that offers clear direction for success and growth in various roles.
Requirements:
- Minimum age of 18
- 2+ years of revenue cycle experience in healthcare settings
- 2+ years of customer service experience
- Intermediate proficiency in Microsoft Office
- Flexible availability for varying shifts including weekends and holidays
- Day, Evening, and Night shift availability
Preferred Qualifications:
- Proficiency in electronic health records
Please Note: The welcome bonus is exclusive to new recruits. Current employees of related entities are not eligible.
At Optum, our goal is to enhance well-being and improve healthcare globally. We believe in providing equal opportunities for everyone, irrespective of background. We are dedicated to environmental sustainability and delivering fair, inclusive care to address health disparities and enhance outcomes.
Diversity creates a positive environment: Optum is an equal opportunity employer, promoting diversity, and prohibiting discrimination based on various characteristics.
Optum maintains a drug-free workplace. All applicants must clear a drug test before employment.
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