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Americas - Guest Service Agent

2 months ago

Boston, United States Mandarin Oriental Hotel Group Full time

Inspiring opportunities in every corner of the world

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Access the careers site exclusive to our Forever Fans for: Priority consideration when applying A fast-track interview & selection process and, upon successful rehire, a tailored colleague orientation experience Access to MO Talks and priority registration to live webinars with industry experts and featured Forever Fans A Knowledge Portal featuring ongoing relevant learning content and development guidance Apply now

Position:

Americas - Guest Service Agent ( Full time

# 540029 ) Property / Office:

Mandarin Oriental, Sanya Location:

Boston, MA, United States

A Front Desk Agent will be responsible for the check-in and check-out process as well as answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests. It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand. The Front Desk Agent reports directly to the Room Division Manager and Front Desk Managers. Click this link to view the full job description: Advertised:

08 Jul 2024

Eastern Daylight Time Applications close: Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.

We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. A Front Desk Agent will be responsible for the check-in and check-out process as well as answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests.It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand. The Front Desk Agent reports directly to the Room Division Manager and Front Desk Managers. Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.

We offer casual contracts in our Housekeeping department. Not quite found what you are looking for?If you are interested in exploring potential job opportunities within our Group, please create a Candidate Profile with us. A Front Desk Agent will be responsible for the check-in and check-out process as well as answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests.It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand. The Front Desk Agent reports directly to the Room Division Manager and Front Desk Managers.

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