![The Colonnade Hotel](https://media.trabajo.org/img/noimg.jpg)
Hotel Guest Service Agent
2 months ago
***passionate about making a difference***
The independently owned, elegant Colonnade Hotel is nestled among Boston's finest cultural venues and most exciting shops in the heart of Boston's historic Back Bay,
If you are interested in joining a fun and dedicated team of hospitality professionals, in a hotel that focuses on further developing your skills, this could be the right role for you.
**Job Description:**
As the Guest Service Agent, you are responsible for providing outstanding guest service. Responsibilities include, but are not limited to, guest service and registration (check-in/check-out), room inventory and availability, and upholding high quality guest service standards.
***To become an integral part of the Front Office Management team you will need:***
* Minimum of two years customer service experience
* Ability to consistently treat others with kindness and willingness to help.
* Proficiency in the operation system Opera will be helpful
* Familiar with Hotels and previous Hotel Front Desk experience is a big plus.
* Ensure guest expectations are exceeded
* Communicate effectively and graciously with Housekeeping, Engineering, Catering and Sales to ensure groups and special functions are handled smoothly.
* Stay poised and calm under pressure.
* As a 24/7 operation position will be required to work a varied schedule that includes evenings, nights, holidays and weekends.
* Excellent time management skills.
* Good knowledge of computers including hospitality software.
* Exceptional detail in follow-up.
* Contribute to a courteous, friendly, professional work environment.
**Physical Requirements:**
Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, reach with hands and arms. Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Must be able to stand or walk for an extended period or for an entire work shift in indoor environments.
Must be a self-starter with a great personality and strong skills.
We offer competitive wages, comprehensive benefits for full-time employees, and an independently run, family owned iconic hotel. Must get along well with others and know that true happiness comes from making others happy Elevate your career with a role at Back Bay's neighborhood gem **Colonnade Hotel.**
The Colonnade values diversity, prohibits discrimination, and is an equal opportunity employer.
**Apply for Hotel Guest Service Agent**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Yes No Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Education Highest level of education completed Military Experience Yes No Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 2/22/2022
-
Americas - Guest Service Agent
3 weeks ago
Boston, United States Mandarin Oriental Hotel Group Full timeInspiring opportunities in every corner of the world ALREADY ENROLLED? Update your data, view your application and progress ARE YOU A FORMER MANDARIN ORIENTAL COLLEAGUE OR INTERN? Access the careers site exclusive to our Forever Fans for: Priority consideration when applying A fast-track interview & selection process and, upon successful rehire, a tailored...
-
Guest Service Agent
2 weeks ago
Boston, United States The Envoy Hotel Full timeOverview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...
-
Guest Service Agent
1 week ago
Boston, Massachusetts, United States The Envoy Hotel Full timeOverview:Opportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...
-
Americas - Guest Service Agent
4 weeks ago
Boston, United States Hotel Mandarine Regency Full timeA Front Desk Agent will be responsible for the check-in and check-out process as well as answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests. It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing...
-
Guest Service Agent
2 months ago
Boston, United States The Envoy Hotel Full timeOverview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register...
-
Guest Service Agent
2 months ago
Boston, United States The Envoy Hotel Full timeOverview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...
-
Americas - Guest Service Agent
2 days ago
Boston, United States Mandarin Oriental Hotel Group Full timeA Front Desk Agent will be responsible for the check-in and check-out process as well as answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests. It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing...
-
Guest Services Agent
2 months ago
Boston, United States Studio Allston Hotel Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Americas - Guest Service Agent
3 weeks ago
Boston, United States Mandarin Oriental Hotel Group Full timeA Front Desk Agent will be responsible for the check-in and check-out process as well as answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests. It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing...
-
Guest Services Agent- Four Seasons Hotel Boston
3 months ago
Boston, United States Four Seasons Hotels & Resorts Full timeFour Seasons Hotel Boston, is seeking highly motivated and service-minded individuals who share a passion for excellence and infuse enthusiasm into everything they do. The Guest Services Agent welcomes and registers hotel guests, explaining the accom Guest Service, Hotel, Agent, Guest
-
Guest Services Agent- Four Seasons Hotel Boston
3 weeks ago
Boston, United States Four Seasons Full timeFour Seasons - 200 Boylston Street [Front Desk Agent / Concierge] As a Guest Services Agent at Four Seasons, you'll: Assist guests with check-in and check-out procedures; Provide information about hotel amenities and local attractions; Handle guest inquiries and complaints in a professional manner; Ensure guest satisfaction by anticipating their needs and...
-
Hotel Reservations Agent
2 months ago
Boston, United States The Colonnade Hotel Full time**Welcome to The Colonnade!** Nestled among the city's finest shopping and cultural venues, The Colonnade Hotel is an independent hotel centrally located in Boston's historic Back Bay and features 285 stylishly appointed guest rooms and luxury suites. The Colonnade Hotel is known for its attentive service and unique guest offerings, including Boston's only...
-
Guest Service Agent
4 months ago
Boston, United States Hersha Hospitality Management Full timeGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Your Focus. Immediately Guest Service, Agent, Service, Hotel, Guest, Sales Coordinator, Retail
-
Guest Service Agent
5 days ago
Boston, United States Hilton Boston Park Plaza Full timeDescriptionOne of the most historic hotels in city, the Hilton Boston Park Plaza is seeking a Guest Service Agent to join their front desk team! This 1060 room property has a premier Back Bay location just steps away from the Boston Common and the Public Garden. It is also only a half mile from Beacon Hill and the Theater District! A Guest Service Agent is...
-
Guest Services Agent
2 months ago
Boston, United States Wyndham Hotels & Resorts Full time** Guest Services Agent** Location: Boston, MA, US, 02114 Property Name: Wyndham Boston Beacon Hill Req Id: 15959 Wyndham is now seeking a Guest Services Agent to join our team at the Wyndham Boston Beacon Hill location in Boston , Massachusetts . **Job Summary** The Guest Service Agent is responsible for providing attentive, courteous and efficient...
-
Guest Service Agent
2 months ago
Boston, United States Hilton Boston Park Plaza Full timeDescriptionThe historic Hilton Boston Park Plaza is looking for a Guest Service Agent to join their Front Office team. This property boasts 70,000 square feet of event space in its premier Back Bay location, just steps away from Boston Common and the Public Garden and is centrally located to Beacon Hill and Theater District.A Guest Service Agent is...
-
Guest Service Agent
7 days ago
Boston, Massachusetts, United States Hilton Boston Park Plaza Full timeOne of the most historic hotels in city, the Hilton Boston Park Plaza is seeking a Guest Service Agent to join their front desk team This 1060 room property has a premier Back Bay location just steps away from the Boston Common and the Public Garden. It is also only a half mile from Beacon Hill and the Theater District A Guest Service Agent is responsible...
-
Guest Service Agent
4 days ago
Boston, United States Four Seasons Hotels & Resorts Full timeAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Guest Service, Agent, Guest, Service, Retail, Hotel
-
Full-Time Guest Service Agent
2 weeks ago
Boston, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0ATK7 [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
-
Guest Service Agent
3 days ago
Boston, United States Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...