Program/Account Manager

3 weeks ago


Milwaukee, United States Crescendo Collective Full time

Program/Account ManagerDepartment: AccountsEmployment Type: Full TimeLocation: Milwaukee, WIDescriptionWe are seeking a dynamic individual to join our team in the role of Program Manager. While project management experience is valued, this position focuses more on overseeing and ensuring that teams are on the right track. The ideal candidate will serve as a facilitator, ensuring smooth communication and coordination across multiple projects.Key ResponsibilitiesManage a portfolio of projects and report upwards to executive stakeholders.Facilitate the seamless onboarding and offboarding of resources in accordance with client contracts. Gain a comprehensive understanding of essential "seats to be filled" based on project requirements.Proactively engage with resourcing teams to ensure continuous progress and alignment with project objectives.Meet with client and team leads to understand what milestones are being accomplished and where we are over delivering for various projects.Help teams understand client feedbackImprove agile processes and systems of multiple projectsSkills, Knowledge and ExpertiseAbility to collaborate with multiple teams to effectively monitor hours, track project milestones, and provide comprehensive reporting to clients.Ability to identify new opportunities and bring ideas for growth to team leads and account executivesMust be able to perform the above for 6+ projects (some which use offshore resourcing from Manila)Project Management and Scrum Master experience are a plusBenefitsCompetitive salaryFull benefitsSIMPLE IRA matchingPaid holidays and vacation"Use what you need" PTO policy



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