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Customer Service Representative

2 months ago


Woodbridge, United States Quality Services Movers Full time

Growing, veteran owned and operated moving and storage company seeks professional Customer Service Representative to process household goods claims resulting from domestic and international relocations. Primary duties for our Customer Service Representative role include, but are not limited to, the following: Responsibilities Answering and directing incoming calls Receiving, researching, processing, and responding to household goods claims Communicating with customers, both verbally and in writing, regarding the status of their claim Creating, updating, and maintaining claims-related records Completing Notice of Claim forms based on claim settlements Scheduling appointments with customers and inspectors/repairers Providing other clerical and administrative support to staff as necessary Qualifications Thorough investigative skills with a keen attention to detail Excellent verbal and written communication skills A positive, service-oriented attitude Exceptional organizational skills and follow through abilities The ability to work quickly without sacrificing work quality and meet established deadlines Computer literate and financially savvy Minimum 1+ year experience with the same employer demonstrating the above Knowledge of, or experience in, the insurance and/or household goods industry is a plus Benefits Business-casual work environment Competitive compensation package Benefits (including, but not limited to, health/dental insurance, 401(k) with employer matching, and tuition reimbursement) Professional development Exceptional promotional opportunities for motivated individuals Pay: $18.00 - $25.00 per hour Paid time off Vision insurance Work Type Job Type: Full-time Shift: 8 hour shift, Day shift Weekly day range: Monday to Friday Work setting: In-person The ideal candidate will have exceptional customer service skills and work quickly and efficiently in a fast-paced environment. If you are a strong team player who can function independently, has a great work ethic, and you possess a willingness to grow your career, then APPLY TODAY E.O.E. #J-18808-Ljbffr