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Service Coordinator

1 month ago

Wilmington, United States Benjamin Franklin Plumbing of Wilmington, DE Full time

We need a Service Coordinator to help us run the field operations of our residential focused plumbing company, Benjamin Franklin Plumbing. Somebody that can handle the administrative aspect of a service a call soup to nuts, that is, answer the customers call thru posting the payment and everything in between. Your management of the company's calendar ensures we keep our punctual promise to the customer. It's a big job but you will get plenty of support and a great bunch of plumbers to work with.

JOB DUTIES

Support the customer my taking their call and accurately imputing their relevant information related to their specific situation.

Support the plumber

Manage the company calendar to ensure the commitments made from the field are followed thru with

Back-office accounting including but not limited to:

Purchase Order / Vendor Statement Reconciliation

Invoicing, Statements and Accounts Receivable

Other housekeeping Items

MINIMUM REQUIREMENTS

Results from the pre-interview assessment show a high likelihood of success in the job.

High School Diploma, prefer some technical college experience.

Proficient in Microsoft Word and Excel

Bookkeeping experience a plus

Ability to work overtime as needed including one weekend every 4-6 weeks

Benefits

100% paid medical for employee

401K with 100% match up to 4% of salary

10 days PTO to start, 15 after 5 years

6 Paid Holidays

Access to Dental, Vision and Disability insurance

Amical professional workplace.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

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