Cashier/Sales Associate

2 months ago

Memphis, United States Memphis Goodwill Incorporated Full time

** Cashier/Sales Associate**

**Job Category****:** Sales Associates/Cashiers **Requisition Number****:** CASHI003501 Showing 1 location **Job Details**

**Description**

JOB SUMMARY:

Under the direct supervision of the Team Leader Coach and Assistant Team Leader, the Cashier/Sales Associate will provide excellent customer service by greeting and assisting customers at the register and on the sales floor. Properly operate the cash register in accordance with the cash management policy and procedures. Keep register, cash wrap neat, clean and organized, maintain the sales floor and inventory in a clean, neat and organized display, ensures dressing rooms are free of dust, dirt, fallen merchandise, and clutter; removes hangers from cash wrap. The Sales Associate will ensure accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.

JOB DUTIES:

Cashier Duties

1. A cashier is responsible for greeting customers in a prompt, friendly and courteous manner, offering assistance to customers in locating or selecting merchandise with the goal of providing 100% customer delight.

2. Operates the POS to ensure accurate and efficient sales data, price, and information codes on merchandise.

3. Cleans front doors, counters and glass frequently, dust cases, keep front of store clean, return shopping carts and baskets to appropriate areas, return unsold merchandise to proper area.

4. Assists with promotions to include customer information, postings, special sign displays, etc.

5. Stocks and maintains counter, showcases and cash/wraps in a neat and clean condition at all times.

6. Assists in training new cashiers.

7. Cleans dressing rooms and re-hang clothes as needed.

8. Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotate merchandise from sales floor as needed.

9. Adheres to all GGC and personnel policies and procedures; follow good safety practices including reporting safety hazards and injuries to the Team Leader Coach

Sales Duties

PRODUCTION GOALS:

The Sales Associate will ensure accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.

10. Greets customers in a prompt, friendly, and courteous manner; assist customers with merchandise inquiries, and suggestive sales; while ensuring 100% customer satisfaction.

11. Adheres to the use of Goodwills Guiding Principles.

12. Ensures accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.

13. Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.

14. Maintains sales floor and inventory in a clean, neat and properly displayed manner to maximize profits.

15. Maintains dressing rooms free of dust, dirt, fallen merchandise, and clutter; removes hangers from cash wrap.

16. Adheres to all MGI and personnel policies and procedures; follow good safety practices including reporting safety hazards.

17. Reports all incidents of theft (both internal and external) to a management team member or Loss Prevention Manager.

PHYSICAL DEMANDS:

1. Ability to lift up to 45 lbs. bending, pushing, pulling or reaching

2. Ability to stand and/or walk for long periods of time.

WORKING CONDITIONS:

1. Variations of temperature

INTERPERSONAL RELATIONS:

1. Able to develop and maintain an effective working relationship with Team Leader, team members, customers and donors.

2. Must be able to work independently.

3. Able to maintain a positive, friendly attitude and a neat, clean and well-groomed appearance.

MINIMUM QUALIFICATIONS:

1. High School Diploma or GED required.

2. Six (6) months retail sales experience preferred.

3. Ability to organize and maintain cash handling procedures according to corporate policy.

4. Ability to read, write, communicate verbally, and perform basic mathematical skills.

5. Must be able to pass a drug and criminal background check.

6. Must be willing and able to work evenings and weekends.

POSITIONS SUPERVISED:

None

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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