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Business Associate
1 month ago
BUSINESS ASSOCIATE
As a key member of the Monsterful team – the business associate will work with all facets of the Monsterful business. As a growth company the individual will need to be flexible to work with each group to achieve its objectives.
A primary focus of the role will be handling key client communication and ensuring optimal client satisfaction and engagement throughout the course of their agreements. This will include client trainings, account administration, key product knowledge and general account management.
The ideal candidate will be a well-rounded individual that is looking for experience throughout an organization that includes but is not limited to – client experience management, product development, sales and marketing support and general management.
PRIMARY RESPONSIBILITIES
Deliver a premium customer experience as primary contact for clients and their Monsterful experience
Drive the creation of necessary support collateral to increase engagement of Monsterful customers
Support marketing team with relevant case studies, product testimonials and marketing campaigns
Work with development staff as needed on future product development and enhancement
Work with analytics team to draw insights from Monsterful database
Represent Monsterful at key events and tradeshows
Drive research-based initiatives to support objective based outcomes surrounding Monsterful and performance improvements
Support day-to-day operational elements of the business (accounting, order processing, etc…)
ABOUT MONSTERFUL
Monsterful’s flagship product, RibeeVR, is a baseball training technology where hitters at all levels, from youth players to the pros, benefit from taking virtual reps against skill and age-matched live pitching. Players can practice anywhere and anytime without the space needed in most indoor facilities.
Monsterful allows players to see baseball from a whole new perspective. The RibeeVR platform recreates the real physics of baseball, amasses a data set with each pitch/hit, and provides performance analysis to identify and exploit precise performance flaws in ways traditional coaching alone cannot.
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