Hotel Front Desk Attendant

3 weeks ago


Auburn, United States La Quinta Inn & Suites Wyndham Auburn Full time

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today

Compensation:

$18 - $19 hourly

Responsibilities:Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Work with the housekeeping staff to ensure rooms are ready for new guests
Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Mitigate customer complaints as needed
Qualifications:At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
High school graduate, GED recipient, or equivalent
Working knowledge of Microsoft Office and reservation management systems
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Has experience answering telephone calls and troubleshooting stressful situations
About Company

Located just outside of Seattle and Tacoma, La Quinta®by Wyndham Auburn provides a memorable stay in the Pacific Northwest. Our modern hotel is steps from restaurants, shops, and entertainment in downtown Auburn, and just a short drive from the Muckleshoot Casino, Wild Waves Theme & Water Park, and Tacomas commercial and museum district. Downtown Seattle and Seattle-Tacoma International Airport (SEA) are also within driving distance. While youre here, settle in with free daily breakfast, a heated indoor pool, and our fitness center.



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