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Channel Service Manager

2 months ago

Indianapolis, United States VE Commercial Vehicles Full time

**Channel Service Manager - PAN India** **Location:** DL, IN

****Job Description**** **Role:** Channel Service Manager **Function: TBE -** S&M

Customer Services / Aftersales **Location:** Pan India **Reporting into:** Area Service Manager **Level:** Deputy Manager ****Purpose of the Role**** This position will drive customer satisfaction, aftersales business & product performance management through effective Dealer Management. ****Education**** * B.E. /B. Tech from a top tier institute * 60% throughout academics (10th, 12th, B.E./B. Tech) is mandatory ****Experience**** * 2-5 years of work experience preferably in After Sales /Customer Services, in automotive OEM * Comprehensive understanding of workshop business * Good verbal and written communication * Data analysis & interpretation skill * Technical Knowledge * Dealer management capability * Relationship building skill/ customer handling * Comprehensive view of Aftermarket soft products offerings * People Management

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